Re: Findings - Increasing Importance of UI

> Try Defeating Feature Fatigue from the Harvard Business Review:
> http://tinyurl.com/2s2lrd

I haven't read that particular HBR article, but after skimming the description it reminded me of a few other interesting reads... If more information about feature fatigue and simplicity is in fact what you're looking for, I'd highly recommend a couple books:

1. Why More is Less, by Barry Schwartz. A great read about the negative ramifications of choice overload. (And the counter-point to the Chris Anderson's "long-tail" argument.) You can even watch his TED presentation here: http://tedblog.typepad.com/tedblog/2006/09/paradox_of_choi.html#
 
and 

2. The Laws of Simplicity, by John Maeda.  John is a professor at the MIT Media Lab and his arguments and thinking around the benefits of simplicity in technology, tools, and culture are exquisitely... well, simple. It's a quick read and pretty inspiring. John's blog can be found here: http://weblogs.media.mit.edu/SIMPLICITY/
If you have a chance to hear him speak -- go. You won't regret it.

/frank

Frank Germano
Director of Product Design
Maven Networks
http://www.maven.net


 -------------- Original message ----------------------
From: "Jared M. Spool" <[email protected]>
> On Jan 2, 2008, at 10:28 AM, Aras Kannu wrote:
> 
> > I am looking for research findings/reports that show an increasing
> > importance customers are putting on User Interface/Usability in the
> > software selection process. Unbiased (not paid for by some company)
> > research findings/statistics from Forrester, AMR etc would be great.
> 
> Try Defeating Feature Fatigue from the Harvard Business Review:
> http://tinyurl.com/2s2lrd
> 
> Warning: It may not support the argument you're hoping for.
> 
> Jared
> 
> Jared M. Spool
> User Interface Engineering
> 510 Turnpike St., Suite 102, North Andover, MA 01845
> e: [email protected] p: +1 978 327 5561
> http://uie.com  Blog: http://uie.com/brainsparks
> 
> 
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