About System Usability Scale

Yong Huang <[email protected]>
Newsgroups gmane.comp.web.chi-web
Message-ID <[email protected]>
Hello, All,

I am a graduate student from University of Texas at Austin, studying
usability/information architecture. I am currently working on a research
paper about System Usability Scale (SUS). And I am writing to the list to
ask if any of you had any problems with the tool itself  when using it. For
example, some research paper indicates that users who are not English native
speakers don't quite understand the word "cumbersome" in question 8 "I found
the system very cumbersome to use". And one of my friend once told me that
when evaluating the website, question 4 "I think i would need the support of
a technical person to be able to use this system/website" kind of confuse
users. They don't expect a technical person in terms of a website no matter
how hard to use it.

Please reply me off the list if you have any idea. My email is
[email protected]

Many thanks.

Yong Huang

*Master Candidate
School of Information
University of Texas at Austin
[email protected]*

    --------------------------------------------------------------
        Tip of the Day: Forward out-of-office replies to
                    mailto:[email protected]
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected]
              MODERATORS: mailto:[email protected]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.