Re: Step n of m

I don't mean to hijack, but what is the maximum number of steps you would recommend in an online wizard?

Thank you,

Greg Herzhauser
New York State Insurance Fund
[email protected]
518.437.5207

-----Original Message-----
From: ACM SIGCHI WWW Human Factors (Open Discussion) [mailto:[email protected]] On Behalf Of Mario Chiesa | ISMB
Sent: Wednesday, March 11, 2009 11:52 AM
To: [email protected]
Subject: R: Step n of m

If it's 2) you should use a very clear and informative visualization about
where you are in the wizard (especially about how many steps you still need
to finish it, no matter if at first or second level, they're all steps): it
could be very disappointing to think you're moving at the last step and only
then 'discover' you still need three 'second level' steps

If it's 1) maybe it can be simpler

Br,

.mario




Mario Chiesa        |           Istituto Superiore Mario Boella

via P.C. Boggio, 61  - 10138 Torino (ITALY)  - URL   www.ismb.it
@ chiesa AT ismb.it - T +39 011 2276403 - M +39 335 6624551 



Informativa - Art. 13 D.lgs. 196/03 
Il trattamento dei dati ha la finalità di permettere lo svolgimento delle
attività di ricerca, formazione e studio, oltre agli ulteriori servizi messi
a disposizione dall'Istituto Superiore Mario Boella. I dati saranno trattati
con modalità manuali, informatiche e/o telematiche; non verranno per nessuna
ragione comunicati ad altri soggetti ed Enti senza previa autorizzazione.
Potranno venire a conoscenza dei Vostri dati il responsabile del trattamento
e le categorie di soggetti incaricati del trattamento. In ogni momento potrà
rivolgersi al nostro servizio Privacy per conoscere i suoi dati e farli
integrare, modificare o cancellare per violazione di legge, od opporsi al
loro trattamento e/o per esercitare gli altri diritti previsti dall'art. 7
del D.lgs 196/03. Titolare del trattamento è la società Istituto Superiore
Mario Boella con sede in Via P. Carlo Boggio n. 61- 10138 Torino.

All information and attachments are reserved and an Istituto Superiore Mario
Boella intellectual property; if you receive this message in error please
delete it and contact [email protected].



-----Messaggio originale-----
Da: ACM SIGCHI WWW Human Factors (Open Discussion)
[mailto:[email protected]] Per conto di Hal Shubin
Inviato: mercoledì 11 marzo 2009 14.29
A: [email protected]
Oggetto: Step n of m

You're designing a wizard in a Web app. Choices:

1. Each step is one page and each page is one step. Benefit: Clarity 
-- click NEXT and get to the next step.

2. Make the steps be at a higher level, and each step could be spread 
out over two pages. For example, the "Setup" step includes logging in 
to your account, downloading software and installing it -- maybe it's 
just neater (conceptually and/or visually) to break that up. 
Benefits: Simpler pages, and it looks like fewer steps when you see 
"Step n of m".

I just ran a study where one person was vocal about wanting one 
step/one page. I don't think it mattered much to the others. Other 
observations?

thanks				-- hs

. . . . . . . . . . . . . . . . . . . . . .
Hal Shubin
Interaction Design, Inc.
617 489 6595
www.user.com

    --------------------------------------------------------------
           Tip of the Day: Postings must be in plain text
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected]
              MODERATORS: mailto:[email protected]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------

    --------------------------------------------------------------
           Tip of the Day: Postings must be in plain text
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected]
              MODERATORS: mailto:[email protected]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------



______________________________________________________________________
This e-mail transmission contains confidential information that is the property of the sender. If you are not the intended recipient, you are notified that any retention, disclosure, reproduction or distribution of the contents of this e-mail transmission, or the taking of any action in reliance thereon or pursuant thereto, is strictly prohibited. No warranty is given by NYSIF that this e-mail is free of viruses, interception or interference. NYSIF disclaims liability for any unauthorized opinion, representation, statement, offer or contract made by the sender on behalf of NYSIF. NYSIF's delegation of authorities, setting out who may make representations or contract on behalf of NYSIF, is available by contacting NYSIF at [email protected]. Jurisdiction for all actions arising out of dealings with NYSIF shall lie only in a court of competent jurisdiction of the State of New York.

    --------------------------------------------------------------
           Tip of the Day: Postings must be in plain text
     CHI-WEB: www.sigchi.org/web POSTINGS: mailto:[email protected]
              MODERATORS: mailto:[email protected]
       SUBSCRIPTION CHANGES & FAQ:  www.sigchi.org/web/faq.html
    --------------------------------------------------------------