Re: Patient-centered medicine & user-centered design

Steven Pemberton <[email protected]> Fri, 29 Jan 2010 14:17:01 +0100

Newsgroups	gmane.comp.web.chi-web
Organization	CWI/W3C
Message-ID	<op.u7apunjksmjzpq@steven-750g>

A friend of mine is a manager at a Dutch hospital. She says that the  
standard book on the subject of user experience at hospitals is "If Disney  
Ran Your Hospital: 9½ Things You Would Do Differently" by Fred Lee.

Best wishes,

Steven Pemberton

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