Re: htDig and Vignette??

On Sun, 23 Jan 2005, Bruce DeYoung wrote:

> Thanks Neal for the reply.   Unfortunately, I cannot provide a link to the
> site since it is an intranet site only....at this time.

   Post it anyway so I can take a look at it's structure.  Post the login 
URL then the first URL you see after a sucessful login.

> My suspicion about this is that Vignette security is handled differently
> than, say, standard Apache security.    Using the -u option with htdig and
> supplying an authenticated user for our Apache-based sites works fine. I'm
> not sure how Vignette authentication works, but I do know that when you
> attempt to access the site, if your login cookie is not set, it will
> rediret to a login page and request authentication information.

   Open your cookies file in the browser and clear anything associated with 
this website, then relogin into the webiste and check the cookies.

> I've asked our Vignette developer to request some assistance from Vignette
> support as well.
>
> When you say "make sure cookie support is enabled", are you referring to
> something in Vignette or in htDig?

   I assume you are using HtDig 3.2B6

   Look at the  cookies_input_file & disable_cookies settings in HtDig. 
The disable_cookies is 'true' be default.

   My gut feeling is that it's setting a cookie.  You can take the 
contents of the cookie that the browser stores and load it in to the 
HtDig indexer via the cookies_input_file.

   It may also be that the software checks the 'user_agent' string supplied 
by the browser/indexer and may disallow access if you aren't running a 
certain version of browser.

   You can fake this buy setting the user_agent in HtDig to be the string 
supplied by IE.  Get it from your apache server weblogs.

   I've seen both of these problems and worked around them this way.

> And, I understand what you're saying about using the rewrite rules...and I
> think you're right about that one.   So, once I'm able to dig the site, I
> will look at the URL references and create a url_rewrite rule to remove
> the session information.

   Thanks.

-- 
Neal Richter 
Knowledgebase Developer
RightNow Technologies, Inc.
Customer Service for Every Web Site
Office: 406-522-1485



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