RE: help! odd CGI errors...

Kyle,
I think that the first thing you need to do is get onto the box in
question, somehow, and try running Ht://dig from the command line. That
should then rule out: Corruption of the databases, corruption of the
EXE, most config issues  etc.

I am assuming that the DBs and all other files are physically located on
the same server?

Mike



> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf 
> Of Kyle Dallaire
> Sent: 10 August 2005 23:53
> To: [email protected]
> Subject: [htdig] help! odd CGI errors...
> 
> 
> 
> 
> After over two years of trouble-free use of htDig (v 3.1.6),
> I have run into an odd problem I don't understand. I hope
> someone can point me in the right direction.
> 
> The way I run my site is this: I have a test site on a machine
> in my office. I update my site files, then re-run the dig on
> this machine; then, after testing locally, I copy the updated
> files (including the updated db files) to the web server. Both
> machines running Windows 2K.
> 
> This has worked successfully for over two years, and with
> three different websites. For this particular site, it worked
> as recently as 5 days ago, when I did the last update.
> 
> Today, I updated some files, re-ran the dig, and tested
> locally. Fine. Updated the files on the web server, tested the
> search, and got the following CGI errors:
> 
> ========================================================
> CGI Error
> The specified CGI application misbehaved by not returning a 
> complete set
> of HTTP headers. The headers it did return are:
> 
>       3 [main] htsearch 4892 handle_exceptions: Exception:
> STATUS_ACCESS_VIOLATION
>     398 [main] htsearch 4892 open_stackdumpfile: Dumping 
> stack trace to
> htsearch.exe.stackdump
> ========================================================
> 
> (no such stackdump file is created, however).
> 
> Tested a few more times, and got two other results: sometimes,
> I get a CGI timeout; other times -- particularly when I search for
> a term that will return only a few (less than 10) results, I get
> the search results page complete with the line that tells me how
> many results were returned, but without the actual results.
> 
> Also, when I search for terms that are not there, or do an
> incorrectly-formatted boolean search, I get the appropriate
> results page.
> 
> We are guessing (hoping?) that this is a problem outside of htDig:
> networking maybe? but I don't know enough about what kind of
> data htDig is expecting that it's not getting to be sure. It does seem
> as if the search executable is running, but something is happening
> to the data on the return trip? The web server is in a building
> remote from ours.
> 
> If anyone has any ideas on what may be going wrong, we'd greatly
> appreciate hearing them. We don't own the web server, and we'd like
> to have some notion of where the problem might be before we contact
> the person who does (since this person will know nothing about htDig).
> 
> Many thanks --
> 
> Kyle Dallaire
> 
> The information contained in this message is proprietary of Amdocs,
> protected from disclosure, and may be privileged.
> The information is intended to be conveyed only to the 
> designated recipient(s)
> of the message. If the reader of this message is not the 
> intended recipient,
> you are hereby notified that any dissemination, use, 
> distribution or copying of
> 
> this communication is strictly prohibited and may be unlawful.
> 
> If you have received this communication in error, please 
> notify us immediately
> by replying to the message and deleting it from your computer.
> Thank you.
> 
> 
> -------------------------------------------------------
> SF.Net email is Sponsored by the Better Software Conference & EXPO
> September 19-22, 2005 * San Francisco, CA * Development 
> Lifecycle Practices
> Agile & Plan-Driven Development * Managing Projects & Teams * 
> Testing & QA
> Security * Process Improvement & Measurement * 
> http://www.sqe.com/bsce5sf
> 
> _______________________________________________
> ht://Dig general mailing list: <[email protected]>
> ht://Dig FAQ: http://htdig.sourceforge.net/FAQ.html
> List information (subscribe/unsubscribe, etc.)
> https://lists.sourceforge.net/lists/listinfo/htdig-general
> 


-------------------------------------------------------
SF.Net email is Sponsored by the Better Software Conference & EXPO
September 19-22, 2005 * San Francisco, CA * Development Lifecycle Practices
Agile & Plan-Driven Development * Managing Projects & Teams * Testing & QA
Security * Process Improvement & Measurement * http://www.sqe.com/bsce5sf
_______________________________________________
ht://Dig general mailing list: <[email protected]>
ht://Dig FAQ: http://htdig.sourceforge.net/FAQ.html
List information (subscribe/unsubscribe, etc.)
https://lists.sourceforge.net/lists/listinfo/htdig-general