Re: Paypal order issues

>> Hi - I got another of these and did some digging. I was able to find
>> the session file, and although it is a bit ugly to view, it does show
>> some stuff like this:
>> 
>> *You must agree to our policies to checkout^L^@^@^@policy_agree^WCA 
>> successful transaction has already been completed for this token.
>> ^M^@^@^@PaypalExpress^A'^A^@
>> ^@There was an error accepting payment: Real-time charge failed.
>> Reason: AND There was an error accepting payment: Real-time charge
>> failed. Reason: AND There was an error accepting payment: Real-time
>> charge failed. Reason: AND There was an error accepting payment:
>> Real-time charge failed. Reason:^O^@^@^@Payment
>> process^F^@^@^@errors^D^B^B^@^@^@ ^Gdefault
>> ^Clog
>> ^@^@^@routes_run^F[�tZ^@^@^@^@^D^@^@^@time^E^D^@^@^@nomo^G^�(\�Vg@^L^@^@^@latest_total
>> ^@^L^@^@^@ship_message^D^C&^@^@^@^H�^O^@^@^@mv_route_failed
>> 
>> I'm wondering if my policy_agree might be an issue, although most of
>> the time things work fine, even with paypal. I have not seen this
>> issue however with credit card orders.
>> 
>> Can anyone suggest how to debug further? Turning on raw logging in
>> mysql would generate alot of data but might be worth a try.
>> 
>> Thanks
>> 
>> DB
>> 
> 
> 
> From that log it seems that the transaction went through, then the
> policy agreement popped up, and then an attempt was made to repeat the
> transaction with the original token, which failed as the token had been
> used. Though if all this is very intermittent it's difficult to know
> what is really happening.
> 
> There is a 'log_order.tag' on kiwi.zolotek.net which is invoked by the
> 'submit order' button and logs everything you need to know in
> situations like this.
> 
> Cheers
> Lyn


Thanks - that sounds very useful!

Your page states that the tag is optionally included in paypalexpress so 
I'll look into it.

The link to the tag itself on your page 
ftp://ftp.zolotek.net/mv/logorder.tag is not working for me however.

DB

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