Re: AV programs & Opera

At 02:02 1/05/09 CET, Webgenie wrote:
>I would never use either Norton or McAfee.  In fact, the first thing I do
>with a new computer is to uninstall Norton.  There are online instructions
>for doing this, as it is common to want to do it.  I used AVG for years,
>but didn't like their upgrade about a year ago, and switched to
>Avira/AntiVir.  I've also heard of ESET, but have not tried it.  AVG was
>just fine until that major upgrade, and Avira is suiting us fine now.
>Both are award-winning programs, if that means something to you.  Avira is
>very highly and positively reviewed.  If I somehow became dissatisfied, I
>would try ESET.

Unlike Webgenie I am extremely impressed by AVG, its ease of use, 
comprehensive cover, reasonable rates, and perhaps above all, rapid 
response to queries and problems. I now have the triple-licence AVG 
Internet Security suite, running on my desktop (XP), my laptop (Vista 
Home Premium) and my girlfriend's desktop (XP Dutch). Like Sogn, I 
have used Norton and McAfee, but unlike Sogn I found it was McAfee's 
so-called customer service that was so abysmal that I deleted all 
traces of their beastly program and instantly switched to AVG on all 
computers (having used it for some time on my own desktop). I had 
purchased a McAfee upgrade but had had no time to download it and 
install it on my girlfriend's computer before going home. A month 
later, I exchanged numerous emails with them, plus a translatlantic 
phone call, all supposedly designed to assist me in my efforts to 
download the file. It then emerged (maybe I had failed to read the 
smallish print) that I should have downloaded the file within one 
month. Their response: sorry, but tough luck, you'll have to repurchase...

In a way I was quite glad to have a real reason to dump McAfee as I 
had found the whole process of keeping it updated not a little 
clunky. Mind you, it is probably better these days. (This was a 
couple of years ago now.)

HTH,

Cheers,

Harry

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