RE: Proposal Discussion: My Account

DavidR <[email protected]>
Newsgroups gmane.comp.web.oscommerce.devel
Message-ID <0a060d8055009fa5a3d23fb0a6ec050f@osCommerce-Forums>
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http://forums.oscommerce.com/viewtopic.php?p=160419#160419
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These look very nice Harold!  I just read through this thread for the first time, so I will add my thoughts.  Amazon has taken a lot of effort to be easy to use as well as secure.  I just made some changes to my account details over there and noticed the following:

1. You could view the "My Account" features without signing in and over http.
2. Once you click to change anything, a login comes up with your email address (used as username) already populated from a cookie.  After entering you password you can go ahead and make any changes you want, then log out *or* go forward to shop.  There are no extra logins necessary unless you were to let it idle out.
3.  After the password is entered, you are connected via https.

I agree that the email addy should continue to be used as the username.  I also suggest that a single login is all that should be necessary.  Customers *hate* entering passwords, and making them jump those hoops too many times will lose sales.  The process must be smooth, easy and logical, with reasonable security - this isn't a bank (but even there I only log in once!).  HTH.

David
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