RE: Surcharge Paypal users

cxm322 <[email protected]> 21 May 2003 11:04:40 -0000
Newsgroups gmane.comp.web.oscommerce.laws
Message-ID <97b8a856fb1c8d981298593637a18723@osCommerce-Forums>
This message was sent from: E-Commerce Laws
http://forums.oscommerce.com/viewtopic.php?p=171052#171052
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Well, there is no "problem" here.  The only problem sems to be too critical thought about the subject. 

I cannot see why any merchant would out an out say they are charging a surcharge for any reason.  Nor can I see why they would charge a handling fee (separate from shipping).  Sure, your base price looks smaller, but consumers are smarter than that.

To any buyer, this looks like an extra charge, A TAX, perhaps.  Why not just call it "shipping and handling".  One charge covers all and it is the absolute norm to do so.

COnsumers expect s&h, but not more taxes and/or a so-called surcharge.  This would definitely turn many prospective buyers away.  I am not sure how consumers in th UK think, but I know that is how consumers in the US think of it.

Just my 2 cents.