RE: IE 6 on Windows XP Pro - Randomly Blocking Cookies
"Jeff Finkelstein" <[email protected]> Thu, 30 Oct 2003 13:38:37 -0700
| Newsgroups | gmane.comp.web.p3p.devel |
|---|---|
| Message-ID | <[email protected]> |
This is a multi-part message in MIME format. ------=_NextPart_000_0094_01C39EEB.1F53E1C0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit Ralph-- The issue isn't with your site; the main issue is that whomever is hosting the Miva Merchant shopping cart does not have a compact P3P privacy policy in place. If the company (Interland) that is hosting your website is also hosting your miva merchant account, the p3p privacy policy and compact privacy policy must be implemented there. IE 6.0 is used by the majority of web users; here's a link to Google's Zeitgeist page that has a chart: http://www.google.com/press/zeitgeist.html Hope this helps, -- jeff Jeff Finkelstein Customer Paradigm mailto:[email protected] 303.473.4400 x 11 Read our latest case study: Customer Paradigm Boosts Trade Show, Convention Business to Denver by 20% http://www.customerparadigm.com/denver-trade-show-case-study.htm Ask Question: http://www.customerparadigm.com/ask.htm Contact Me Now: http://www.customerparadigm.com/contactme.htm Free Newsletter: http://www.customerparadigm.com/newsletter.htm About Company: http://www.customerparadigm.com/company.htm Contact Info: http://www.customerparadigm.com/contact.htm Email Marketing: http://www.customerparadigm.com/email/index.htm Privacy Consulting: http://www.customerparadigm.com/privacyconsulting.htm This email powered by Friendly Wind Power Click Here: http://www.CustomerParadigm.com/wind.htm -----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of Ralf Scharnowski Sent: Thursday, October 30, 2003 12:00 PM To: [email protected] Subject: IE 6 on Windows XP Pro - Randomly Blocking Cookies I'm having difficulties with IE 6 randomly blocking cookies on my website, http://bargainbookstores.com. This issue only appears to exist with Windows XP Pro and IE 6 w/ privacy set to medium or higher. My site uses an apache server running a Miva Merchant shopping cart. My static pages (index.htm, etc) do not generate or use cookies. Miva Merchant does use cookies to link specific customers to their basket contents. The cookie blocking symbol often appears when opening the index page (www.bargainbookstores.com or bargainbookstores.com) and indicates that it is blocking cookies for all my page link graphic files. The problem links stay within my domain (example: http://bargainbookstores.com/Merchant2/merchant.mv?Screen=SFNT&Store_Code=bb s or http://bargainbookstores.com/au.htm) I'm concerned about this issue because some customers are having trouble checking out and others are seeing the "do not enter" symbol at the bottom of IE 6. I fear that this will chase away some customers. I don't have a P3P in place but have noticed that the majority of other ecommerce sites don't either and I don't see the same problem occurring with those sites. Does anyone have an idea as to what is causing this? I would like to put a P3P in place but I am unable to do so because my host (Interland.com) refuses to add the proper line of code to the Apache server, furthermore, Miva Merchant refuses to accept the P3P CP data from Apache if correctly configured. Any Ideas on working around this problem? Thanks for your help, Ralf Scharnowski BargainBookStores.com Email: [email protected] Website: http://bargainbookstores.com ------=_NextPart_000_0094_01C39EEB.1F53E1C0 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Dus-ascii"> <META content=3D"MSHTML 6.00.2800.1106" name=3DGENERATOR> <STYLE>@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in = 1.25in; } P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: Arial } LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: Arial } DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: Arial } A:link { COLOR: blue; TEXT-DECORATION: underline } SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline } A:visited { COLOR: purple; TEXT-DECORATION: underline } SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline } P.MsoAutoSig { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } LI.MsoAutoSig { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } DIV.MsoAutoSig { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } SPAN.EmailStyle17 { COLOR: windowtext; FONT-FAMILY: Arial } DIV.Section1 { page: Section1 } </STYLE> </HEAD> <BODY lang=3DEN-US vLink=3Dpurple link=3Dblue> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20 class=3D944503420-30102003>Ralph--</SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20 class=3D944503420-30102003></SPAN></FONT> </DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003>The=20 issue isn't with your site; the main issue is that whomever is hosting = the Miva=20 Merchant shopping cart does not have a compact P3P privacy policy in=20 place.</SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20 class=3D944503420-30102003></SPAN></FONT> </DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003>If the=20 company (Interland) that is hosting your website is also hosting your = miva=20 merchant account, the p3p privacy policy and compact privacy policy must = be=20 implemented there.</SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20 class=3D944503420-30102003></SPAN></FONT> </DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003>IE 6.0=20 is used by the majority of web users; here's a link to Google's = Zeitgeist page=20 that has a chart:</SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003><A=20 href=3D"http://www.google.com/press/zeitgeist.html">http://www.google.com= /press/zeitgeist.html</A></SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20 class=3D944503420-30102003></SPAN></FONT> </DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003>Hope=20 this helps,</SPAN></FONT></DIV> <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN = class=3D944503420-30102003> <P><FONT face=3D"Arial, Helvetica, sans-serif" size=3D2>-- jeff</FONT>=20 <P><FONT face=3DArial size=3D2>Jeff Finkelstein<BR>Customer=20 Paradigm<BR>mailto:[email protected]<BR>303.473.4400 x = 11</FONT></P> <P><FONT size=3D2><FONT size=3D2><FONT size=3D2><FONT size=3D2><FONT = face=3DArial>Read our=20 latest case study:<BR>Customer Paradigm Boosts Trade Show, Convention = Business=20 to Denver by=20 20%<BR>http://www.customerparadigm.com/denver-trade-show-case-study.htm=20 </FONT></FONT></FONT></FONT></FONT></P> <P> </P> <P><FONT face=3DArial size=3D2>Ask Question: <A=20 href=3D"http://www.customerparadigm.com/ask.htm">http://www.customerparad= igm.com/ask.htm</A><BR>Contact=20 Me Now: <A=20 href=3D"http://www.customerparadigm.com/contactme.htm">http://www.custome= rparadigm.com/contactme.htm</A><BR>Free=20 Newsletter: <A=20 href=3D"http://www.customerparadigm.com/newsletter.htm">http://www.custom= erparadigm.com/newsletter.htm</A>=20 <BR>About Company: <A=20 href=3D"http://www.customerparadigm.com/company.htm">http://www.customerp= aradigm.com/company.htm</A><BR>Contact=20 Info: <A=20 href=3D"http://www.customerparadigm.com/contact.htm">http://www.customerp= aradigm.com/contact.htm</A>=20 <BR>Email Marketing: <A=20 href=3D"http://www.customerparadigm.com/email/index.htm">http://www.custo= merparadigm.com/email/index.htm</A><BR>Privacy=20 Consulting: <A=20 href=3D"http://www.customerparadigm.com/privacyconsulting.htm">http://www= .customerparadigm.com/privacyconsulting.htm</A></FONT></P> <P><FONT size=3D2>This email powered by Friendly Wind Power<BR>Click = Here: <A=20 href=3D"http://www.customerparadigm.com/wind.htm">http://www.CustomerPara= digm.com/wind.htm</A></FONT></P></SPAN></FONT></DIV> <BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px"> <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT = face=3DTahoma=20 size=3D2>-----Original Message-----<BR><B>From:</B> = [email protected]=20 [mailto:[email protected]]<B>On Behalf Of </B>Ralf=20 Scharnowski<BR><B>Sent:</B> Thursday, October 30, 2003 12:00 = PM<BR><B>To:</B>=20 [email protected]<BR><B>Subject:</B> IE 6 on Windows XP Pro - = Randomly=20 Blocking Cookies<BR><BR></FONT></DIV> <DIV class=3DSection1> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">I’m=20 having difficulties with IE 6 randomly blocking cookies on my website, = <A=20 = href=3D"http://bargainbookstores.com/">http://bargainbookstores.com</A>.&= nbsp;=20 </SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">This=20 issue only appears to exist with Windows XP Pro and IE 6 w/ privacy = set to=20 medium or higher. My site uses an apache server running a Miva = Merchant=20 shopping cart. My static pages (index.htm, etc) do not generate = or use=20 cookies. Miva Merchant does use cookies to link specific = customers to=20 their basket contents.</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">The=20 cookie blocking symbol often appears when opening the index page (<A=20 = href=3D"http://www.bargainbookstores.com/">www.bargainbookstores.com</A> = or=20 bargainbookstores.com) and indicates that it is blocking cookies for = all my=20 page link graphic files. </SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">The=20 problem links stay within my domain (example: <A=20 = href=3D"http://bargainbookstores.com/Merchant2/merchant.mv?Screen=3DSFNT&= amp;Store_Code=3Dbbs">http://bargainbookstores.com/Merchant2/merchant.mv?= Screen=3DSFNT&Store_Code=3Dbbs</A>=20 or <A=20 = href=3D"http://bargainbookstores.com/au.htm">http://bargainbookstores.com= /au.htm</A>)</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">I’m=20 concerned about this issue because some customers are having trouble = checking=20 out and others are seeing the “do not enter” symbol at the = bottom of IE=20 6. I fear that this will chase away some = customers.</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">I=20 don’t have a P3P in place but have noticed that the majority of = other=20 ecommerce sites don’t either and I don’t see the same = problem occurring with=20 those sites. </SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">Does=20 anyone have an idea as to what is causing this?</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN = style=3D"FONT-SIZE: 10pt">I=20 would like to put a P3P in place but I am unable to do so because my = host=20 (Interland.com) refuses to add the proper line of code to the Apache = server,=20 furthermore, Miva Merchant refuses to accept the P3P CP data from = Apache if=20 correctly configured. Any Ideas on working around this=20 problem?</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt">Thanks for your help,</SPAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20 style=3D"FONT-SIZE: 10pt"></SPAN></FONT> </P> <P class=3DMsoAutoSig><FONT face=3DArial size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Ralf = Scharnowski</SPAN></FONT></P> <P class=3DMsoAutoSig><FONT face=3DArial size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: = Arial">BargainBookStores.com</SPAN></FONT></P> <P class=3DMsoAutoSig><FONT face=3DArial size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Email: <A=20 = href=3D"mailto:[email protected]">rscharnowski@bargainbo= okstores.com</A></SPAN></FONT></P> <P class=3DMsoAutoSig><FONT face=3DArial size=3D3><SPAN=20 style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Arial">Website: <A=20 = href=3D"http://bargainbookstores.com">http://bargainbookstores.com</A></S= PAN></FONT></P> <P class=3DMsoNormal><FONT face=3DArial size=3D3><SPAN=20 style=3D"FONT-SIZE: = 12pt"></SPAN></FONT> </P></DIV></BLOCKQUOTE></BODY></HTML> ------=_NextPart_000_0094_01C39EEB.1F53E1C0--