Re: [Sigia-l] Value of UX in Public Sector/Gov

Russell Davies is the man behind gov.uk (he's a marketing consultant I
think) - you could try contacting him as it's a massive project.

http://russelldavies.typepad.com/home/

The agency is GDS, an internal UK government one:
http://digital.cabinetoffice.gov.uk/ - I would think they would be willing
to give you facts about the performance of their work in terms of
engagement and satisfaction gained by applying a UX strategy to government
services online.

Jonathan




On 11 October 2013 09:49, Louvaro <[email protected]> wrote:

> Hi Tom,
>
> one clew - you could track the agency behind the great work done in
> https://www.gov.uk/ site.
>
> I know there are videos about the process and probably they have done their
> before & after evaluation.
>
>
> Best regards,
>
> Lourenço
>
> Lourenço
>
>
> On 10 October 2013 23:23, Tom Donehower <[email protected]> wrote:
>
> > Hi,
> >
> > Looking for arguments, case studies, stories, or research on the value of
> > UX in the public sector/Gov space.
> >
> > Any insight is appreciated.
> >
> > Best,
> >
> > -Tom
> > ------------
> > 2013  IA Summit
> > April 4 - 7, 2013
> > Baltimore Marriott Waterfront, MD
> > -----
> > When replying, please *trim your post* as much as possible.
> > *Plain text, please; NO Attachments
> >
> > Searchable Archive at http://www.info-arch.org/lists/sigia-l/
> > ________________________________________
> > Sigia-l mailing list -- post to: [email protected]
> > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l
> >
> ------------
> 2013  IA Summit
> April 4 - 7, 2013
> Baltimore Marriott Waterfront, MD
> -----
> When replying, please *trim your post* as much as possible.
> *Plain text, please; NO Attachments
>
> Searchable Archive at http://www.info-arch.org/lists/sigia-l/
> ________________________________________
> Sigia-l mailing list -- post to: [email protected]
> Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l
>
------------
2013  IA Summit
April 4 - 7, 2013
Baltimore Marriott Waterfront, MD
-----
When replying, please *trim your post* as much as possible.
*Plain text, please; NO Attachments

Searchable Archive at http://www.info-arch.org/lists/sigia-l/
________________________________________
Sigia-l mailing list -- post to: [email protected]
Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l