Re: [Sigia-l] Value of UX in Public Sector/Gov
"Everett, Andy" <[email protected]> Mon, 14 Oct 2013 21:32:33 +0000
| Newsgroups | gmane.comp.web.sigia |
|---|---|
| Message-ID | <[email protected]> |
US government host a site on UX called Usability.gov. We use it here at WSDOT for both our public and internal websites and web-based applications Andy -----Original Message----- From: Sigia-l [mailto:[email protected]] On Behalf Of Heather Johnson Sent: Friday, October 11, 2013 6:11 AM To: SIG Information Architecture Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov Tom, The gov.uk site that others have mentioned is a great example of a user-focused website. In the US, I know the GSA provides a site for federal agencies: http://www.howto.gov/web-content. The site covers many aspects of digital media, including a section on best practices for web content and user experience. They have a program called First Fridays that includes some before and after examples of projects they've done: http://www.howto.gov/web-content/usability/first-fridays I also know that some federal agencies, including CDC.gov, use ASCI and other measurement tools to measure customer satisfaction with their sites. Hope that helps, Heather . . . . . . . . . . . . . Heather Johnson [email protected] On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower <[email protected]> wrote: > Hi, > > Looking for arguments, case studies, stories, or research on the value > of UX in the public sector/Gov space. > > Any insight is appreciated. > > Best, > > -Tom > ------------ 2013 IA Summit April 4 - 7, 2013 Baltimore Marriott Waterfront, MD ----- When replying, please *trim your post* as much as possible. *Plain text, please; NO Attachments Searchable Archive at http://www.info-arch.org/lists/sigia-l/ ________________________________________ Sigia-l mailing list -- post to: [email protected] Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l ------------ 2013 IA Summit April 4 - 7, 2013 Baltimore Marriott Waterfront, MD ----- When replying, please *trim your post* as much as possible. *Plain text, please; NO Attachments Searchable Archive at http://www.info-arch.org/lists/sigia-l/ ________________________________________ Sigia-l mailing list -- post to: [email protected] Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l