Re: [Sigia-l] Value of UX in Public Sector/Gov
Jared Spool <[email protected]> Tue, 15 Oct 2013 09:57:09 -0400
| Newsgroups | gmane.comp.web.sigia |
|---|---|
| Message-ID | <[email protected]> |
Welcome to Usability.gov. On Oct 15, 2013, at 4:49 AM, Jonathan Baker-Bates wrote: > http://guidelines.usability.gov/guidelines/82 > > I'm glad they don't read MailOnline! > > http://www.dailymail.co.uk/home/index.html > > > On 14 October 2013 22:32, Everett, Andy <[email protected]> wrote: > >> US government host a site on UX called Usability.gov. >> We use it here at WSDOT for both our public and internal websites and >> web-based applications >> >> Andy >> >> -----Original Message----- >> From: Sigia-l [mailto:[email protected]] On Behalf Of Heather >> Johnson >> Sent: Friday, October 11, 2013 6:11 AM >> To: SIG Information Architecture >> Subject: Re: [Sigia-l] Value of UX in Public Sector/Gov >> >> Tom, >> >> The gov.uk site that others have mentioned is a great example of a >> user-focused website. >> >> In the US, I know the GSA provides a site for federal agencies: >> http://www.howto.gov/web-content. The site covers many aspects of digital >> media, including a section on best practices for web content and user >> experience. They have a program called First Fridays that includes some >> before and after examples of projects they've done: >> http://www.howto.gov/web-content/usability/first-fridays >> >> I also know that some federal agencies, including CDC.gov, use ASCI and >> other measurement tools to measure customer satisfaction with their sites. >> >> Hope that helps, >> Heather >> >> . . . . . . . . . . . . . >> Heather Johnson >> [email protected] >> >> >> On Thu, Oct 10, 2013 at 6:23 PM, Tom Donehower <[email protected]> >> wrote: >> >>> Hi, >>> >>> Looking for arguments, case studies, stories, or research on the value >>> of UX in the public sector/Gov space. >>> >>> Any insight is appreciated. >>> >>> Best, >>> >>> -Tom >>> >> ------------ >> 2013 IA Summit >> April 4 - 7, 2013 >> Baltimore Marriott Waterfront, MD >> ----- >> When replying, please *trim your post* as much as possible. >> *Plain text, please; NO Attachments >> >> Searchable Archive at http://www.info-arch.org/lists/sigia-l/ >> ________________________________________ >> Sigia-l mailing list -- post to: [email protected] Changes to >> subscription: http://mail.asis.org/mailman/listinfo/sigia-l >> >> >> ------------ >> 2013 IA Summit >> April 4 - 7, 2013 >> Baltimore Marriott Waterfront, MD >> ----- >> When replying, please *trim your post* as much as possible. >> *Plain text, please; NO Attachments >> >> Searchable Archive at http://www.info-arch.org/lists/sigia-l/ >> ________________________________________ >> Sigia-l mailing list -- post to: [email protected] >> Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l >> >> > ------------ > 2013 IA Summit > April 4 - 7, 2013 > Baltimore Marriott Waterfront, MD > ----- > When replying, please *trim your post* as much as possible. > *Plain text, please; NO Attachments > > Searchable Archive at http://www.info-arch.org/lists/sigia-l/ > ________________________________________ > Sigia-l mailing list -- post to: [email protected] > Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l ------------ 2013 IA Summit April 4 - 7, 2013 Baltimore Marriott Waterfront, MD ----- When replying, please *trim your post* as much as possible. *Plain text, please; NO Attachments Searchable Archive at http://www.info-arch.org/lists/sigia-l/ ________________________________________ Sigia-l mailing list -- post to: [email protected] Changes to subscription: http://mail.asis.org/mailman/listinfo/sigia-l