Re: Heresy!

Anthony Colfelt wrote:
>Surely if we are always making design choices based on what users can and
>cannot do, how do we introduce new (and preferrably learnable) mental
>models into our user's psychy? Does making something usable and
>understandable first and foremost, trounce any inspiration that may yield
>'weird' or shall we say 'innovative' ways of defining a system model?

That depends if one focuses on 'user ability to do' vs. 'user ability to
learn' in conceptualising a design. The latter opens the door to the
innovation you speak of. Also if we stop asking users and instead make
assumptions about their abilities, we are unable to see how users have
adapted to new models and run the risk of 'safe' or stagnant design (in
other words, sticking to what you know).

Vanessa

Vanessa Wolfe-Coote
+44 7968 781 340

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