Re: Heresy!

On 9/15/03 10:10 AM, "Anthony Colfelt" <[email protected]> wrote:

> If we're always asking for validation from our user base on everything we do
> from project start to project finish, where does innovation come into the
> frame? Surely if we are always making design choices based on what users can
> and cannot do, how do we introduce new (and preferrably learnable) mental
> models into our user's psychy? Does making something usable and understandable
> first and foremost, trounce any inspiration that may yield 'weird' or shall we
> say 'innovative' ways of defining a system model?

I had some thoughts on this awhile back
<http://www.boxesandarrows.com/archives/the_new_rd_relevant_desirable.php>

Long and short of it... Getting insight from users and validating designs
against users doesn't mean one abdicates _designing._ There's a value in
user-focused design and a value in vision-based design, the question is when
each is more appropriate.

George

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