Re: UCD and Innovation

> How depressing and common. (not common like "commoner" or
> "steerage" but common like "frequent"...whew)
>
> We are trying (in vain?) to avoid the same by creating a
> separate role/task at the same level as some existing within
> the development structure which is responsible or required to
> do the user type stuff. And the role/task will hopefully be a
> part of how the teams are required to develop their
> solutions. Hope springs eternal.
>
> Ralph Lord
> System Analyst
> Northrop Grumman Mission Systems
> Centers for Disease Control and Prevention
> 770.234.6562
>
>
>
> > -----Original Message-----
> > From: John Bonner [mailto:[email protected]]

> >  The interesting thing was the tools themselves were
> > eventually very successful - the difficulty was that they
> > were not adopted by the larger organisational culture.  One
> > of the reasons for this was that user-centred solutions had
> > to compete with more established organisational 'candidate'
> > solutions based on traditional marketing or technologically
> > driven evidence.

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