Re: The difference between designers and developers

> ... My idea was that as the users
>goal was to setup a reminder it should default to a realistic time
>The developer was bemused because in his opinion some of the users may just
>accept the default time we provided rather than setting their own time, by
>providing a word such as select they would be forced to change it.
>
>To me this shows a lack of understanding of the underlying user goal. Why
>would the user go to setup a reminder but not change the time of the
>reminder?

To me, this begs the question (given that this is asked in a user-centered
design list), why are the designer and the developer trying to solve this
problem when UCD suggests that the answer should be found by actually
asking the user?

The good news is that, unless they are being lazy, most people are
reasonably passionate that they believe that what they are endorsing
is best. Of course there are developers who would like to make users
work harder to make the back end more efficient. And of course there
are designers who would like to make users work harder to make the
interface look slick. But most folks believe they are, in their heart of
hearts, really correct. Actually going and finding out is the only really
valid way, right?

Beth Mazur
IDblog: http://idblog.org

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