Human Error, Messages and Feedback Webinar on 2 August
William Hudson <[email protected]> Mon, 23 Jul 2012 14:58:44 +0000
| Newsgroups | gmane.comp.web.ucd |
|---|---|
| Message-ID | <C5C9270D5F12C340B57127FFFE86C68F1618477C__44251.4134491377$1343055574$gmane$org@Apollo.syntagm.co.uk> |
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(Apologies if you receive more than one of these.)
=20
Human Error, Messages and Feedback Webinar on 2 August at 16:30 London =
Time
=20
The Webinars are useful because they give great value and are convenient =
in
bite size chunks. I can pass the most relevant information onto the team
without everyone having to take a day off to go to a class =
presentation=85
- George Harris, IT Director, Paperstone
=20
We spend a lot of time designing web sites and systems for the 'sunny =
day'
scenario when everything goes as planned. But in reality it is how well =
we
deal with errors and exceptions that make the difference between failure =
and
a good user experience.
=20
In our fifth Guerrilla UCD webinar you'll learn some of the basic =
reasons
people make mistakes and how we can design to avoid them, or at least
minimize their impact. We'll also look at what makes a good error =
message
and why these should always be a last resort.
=20
Join the live webinar next Thursday (2 August) or download the recording =
if
you can't make it. It covers:
=B7 Brief introduction to human error
=B7 Preventing errors
=B7 Planning for errors
=B7 Feedback and flow
=B7 Attracting attention
=B7 Error messages
For more information or to register, visit bit.ly/gucd-5. Log into the =
'My
Webinars' page once you've registered to have easy access to all of the
downloadable resources.=20
=20
The cost of this session is =8066 / =A355 / $88 with a =
5-for-the-price-of-4
discount available. See <http://www.guerrillaucd.com> =
www.guerrillaucd.com
for full details.
=20
Number 6 in the series, Usability Evaluation is scheduled for 16 Aug. =
See
bit.ly/gucd-6.
=20
Regards,
William (Hudson)=20
User Experience Strategist, Syntagm Ltd
Courses Co-Chair, CHI 2013 (Paris)=20
Syntagm is a limited company registered in England and Wales (1985).
Registered number: 1895345. Registered office: 10 Oxford Road, Abingdon =
OX14
2DS.
=20
Guerrilla UCD =96 Usability & User Experience Webinars
<http://www.syntagm.co.uk/guerrillaucd> www.syntagm.co.uk/guerrillaucd =
|
<http://twitter.com/guerrillaucd> @GuerrillaUCD
=20
UCD 2012 Conference =96 London: 9th & 10th November 2012
www.ucd2012.org | @UCD2012 <https://twitter.com/#!/ucd2012>=20
=20
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-GB link=3Dblue =
vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>(Apologies =
if you receive more than one of these.)<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal><b><span =
style=3D'font-family:"Cambria","serif"'>Human Error, Messages and =
Feedback Webinar on 2 August at 16:30 London =
Time<o:p></o:p></span></b></p><p class=3DMsoNormal><b><span =
style=3D'font-family:"Cambria","serif"'><o:p> </o:p></span></b></p><=
p class=3DMsoNormal style=3D'margin-left:36.0pt'><i><span =
style=3D'font-size:10.0pt;font-family:"Arial","sans-serif"'>The Webinars =
are useful because they give great value and are convenient in bite size =
chunks. I can pass the most relevant information onto the team without =
everyone having to take a day off to go to a class =
presentation=85<br></span></i>- George Harris, IT Director, =
Paperstone<i><o:p></o:p></i></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>We spend a =
lot of time designing web sites and systems for the 'sunny day' scenario =
when everything goes as planned. But in reality it is how well we deal =
with errors and exceptions that make the difference between failure and =
a good user experience.<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>In our fifth =
Guerrilla UCD webinar you'll learn some of the basic reasons people make =
mistakes and how we can design to avoid them, or at least minimize their =
impact. We'll also look at what makes a good error message and why these =
should always be a last resort.<o:p></o:p></p><p =
class=3DMsoNormal><o:p> </o:p></p><p class=3DMsoNormal>Join the =
live webinar next Thursday (2 August) or download the recording if you =
can't make it. It covers:<o:p></o:p></p><p =
class=3DMsoListParagraphCxSpFirst =
style=3D'text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if =
!supportLists]><span style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Brief introduction to human =
error<o:p></o:p></p><p class=3DMsoListParagraphCxSpMiddle =
style=3D'text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if =
!supportLists]><span style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Preventing errors<o:p></o:p></p><p =
class=3DMsoListParagraphCxSpMiddle =
style=3D'text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if =
!supportLists]><span style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Planning for errors<o:p></o:p></p><p =
class=3DMsoListParagraphCxSpMiddle =
style=3D'text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if =
!supportLists]><span style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Feedback and flow<o:p></o:p></p><p =
class=3DMsoListParagraphCxSpMiddle =
style=3D'text-indent:-18.0pt;mso-list:l0 level1 lfo2'><![if =
!supportLists]><span style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Attracting attention<o:p></o:p></p><p =
class=3DMsoListParagraphCxSpLast =
style=3D'margin-bottom:12.0pt;mso-add-space:auto;text-indent:-18.0pt;mso-=
list:l0 level1 lfo2'><![if !supportLists]><span =
style=3D'font-size:10.0pt;font-family:Symbol'><span =
style=3D'mso-list:Ignore'>=B7<span style=3D'font:7.0pt "Times New =
Roman"'> =
</span></span></span><![endif]>Error messages<o:p></o:p></p><p =
class=3DMsoNormal>For more information or to register, visit <a =
href=3D"http://bit.ly/gucd-5">bit.ly/gucd-5</a>. Log into the 'My =
Webinars' page once you've registered to have easy access to all of the =
downloadable resources. <o:p></o:p></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-GB'>The cost of =
this session is </span><span =
style=3D'font-family:"Arial","sans-serif";mso-fareast-language:EN-GB'>=80=
</span><span style=3D'mso-fareast-language:EN-GB'>66 / =A355 / $88 with =
a 5-for-the-price-of-4 discount available. See </span><a =
href=3D"http://www.guerrillaucd.com"><span =
style=3D'mso-fareast-language:EN-GB'>www.guerrillaucd.com</span></a><span=
style=3D'mso-fareast-language:EN-GB'> for full =
details.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-GB'>Number 6 in =
the series, Usability Evaluation is scheduled for 16 Aug. See <a =
href=3D"http://bit.ly/gucd-6">bit.ly/gucd-6</a>.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'>Regards,<o:p></o:p></span></p><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'mso-fareast-language:EN-GB'><br>William (Hudson) <br>User =
Experience Strategist, Syntagm Ltd<br>Courses Co-Chair, CHI 2013 (Paris) =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'>Syntagm is a limited company =
registered in England and Wales (1985).<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-GB'>Registered =
number: 1895345. Registered office: 10 Oxford Road, Abingdon OX14 =
2DS.<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'><o:p> </o:p></span></p><p =
class=3DMsoNormal><span style=3D'mso-fareast-language:EN-GB'>Guerrilla =
UCD =96 Usability & User Experience Webinars<br></span><a =
href=3D"http://www.syntagm.co.uk/guerrillaucd"><span =
style=3D'mso-fareast-language:EN-GB'>www.syntagm.co.uk/guerrillaucd</span=
></a><span style=3D'mso-fareast-language:EN-GB'> | </span><a =
href=3D"http://twitter.com/guerrillaucd"><span =
style=3D'mso-fareast-language:EN-GB'>@GuerrillaUCD</span></a><span =
class=3DMsoHyperlink><o:p></o:p></span></p><p class=3DMsoNormal><span =
class=3DMsoHyperlink><span =
style=3D'mso-fareast-language:EN-GB'><o:p><span =
style=3D'text-decoration:none'> </span></o:p></span></span></p><p =
class=3DMsoNormal>UCD 2012 Conference =96 London: 9<sup>th</sup> & =
10<sup>th</sup> November 2012<o:p></o:p></p><p class=3DMsoNormal><a =
href=3D"http://www.ucd2012.org">www.ucd2012.org</a> | <a =
href=3D"https://twitter.com/#!/ucd2012">@UCD2012</a><o:p></o:p></p><p =
class=3DMsoNormal><span =
style=3D'mso-fareast-language:EN-GB'><o:p> </o:p></span></p></div></=
body></html>
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