Re: New (previously worked) e-mail problem

On Feb 19, 2007, at 8:52 AM, Tony Hoffman wrote:

> I apologize for this but I've looked over the lists and other  
> online resources and I can only find one thread related to this  
> problem but I don't think it resolves my issue:
>
> I have an application that has normally sent an e-mail using  
> WOMailDelivery. This has worked fine for some time now. But instead  
> of working as it has in the past it now produces the error message  
> (below). I have confirmed with my hosting company that my smtp  
> address is correct.
>
> Because my application hasn't changed I can only presume that  
> something has changed on the server side, but my hosting company  
> isn't sure what they could have done to produce this either. Does  
> anyone have any experience with this message and know what, if  
> anything, could be done on my application side (or on the server  
> side) to fix this?

I'm not the brightest WO guy for sure, but this looks like an  
instance where Java is reporting to you a condition which may be  
perfectly normal and simply the result of something on the protocol  
level. I would do a test email and capture the packets using  
something like tcpflow, and see what the actual conversation looks  
like. You may be getting your connection reset due to a bad password,  
or some other authentication issue. Your server may have been added  
to a blacklist or something like that.

You could also try just sending a message manually the way WO would.  
i.e. without authentication if that's the way you have it set up, and  
see what the result is.

HTH,
Kevin