Unifying How to ask help guides

There are two how to ask help guides:

http://plone.org/documentation/how-to/asking-for-help

http://plone.org/documentation/how-to/ask-for-help/

and one, often related, troubleshooting guide:

http://plone.org/documentation/how-to/diagnosing-third-party-product-installation-problems/

I think these three could be unified.

Few ideas:

- Cut away "fluffy" speak without details, because it is not helping the
user

- Write asking help story for support forms and IRC

- Go deep enough in details so that the developers can actually answer the
problem (how to extract log files, how to run buildout in verbose mode)




-- 
View this message in context: http://n2.nabble.com/Unifying-How-to-ask-help-guides-tp3162393p3162393.html
Sent from the Documentation Team mailing list archive at Nabble.com.


------------------------------------------------------------------------------