Re: Unifying How to ask help guides
"Alexander Limi" <limi-z4DKO/[email protected]>
| Newsgroups | gmane.comp.web.zope.plone.documentation |
|---|---|
| Organization | http://limi.net |
| Message-ID | <[email protected]> |
Also remember that we have redirects, so whenever a piece of documentation is removed, we should redirect the old URL to the new one. On Fri, 26 Jun 2009 10:52:23 -0700, Israel Saeta Pérez <[email protected]> wrote: > Hi Mikko, > > Yes, I agree we should try to unify these two first guide and portions of > the third into one document, to avoid information scattering. > > Do you have time to work on this? You can merge them all into another doc > and later we can move its contents to the "asking-for-help" or > "ask-for-help" docs, whichever we decide has a "better" naming. > > Thanks for the heads up! > > -- israel > > > On Fri, Jun 26, 2009 at 6:16 PM, Mikko Ohtamaa wrote: > >> >> There are two how to ask help guides: >> >> http://plone.org/documentation/how-to/asking-for-help >> >> http://plone.org/documentation/how-to/ask-for-help/ >> >> and one, often related, troubleshooting guide: >> >> >> http://plone.org/documentation/how-to/diagnosing-third-party-product-installation-problems/ >> >> I think these three could be unified. >> >> Few ideas: >> >> - Cut away "fluffy" speak without details, because it is not helping the >> user >> >> - Write asking help story for support forms and IRC >> >> - Go deep enough in details so that the developers can actually answer >> the >> problem (how to extract log files, how to run buildout in verbose mode) >> >> >> >> >> -- >> View this message in context: >> http://n2.nabble.com/Unifying-How-to-ask-help-guides-tp3162393p3162393.html >> Sent from the Documentation Team mailing list archive at Nabble.com. >> >> >> >> ------------------------------------------------------------------------------ >> _______________________________________________ >> Plone-docs mailing list >> [email protected] >> https://lists.sourceforge.net/lists/listinfo/plone-docs >> -- Alexander Limi · http://limi.net ------------------------------------------------------------------------------ _______________________________________________ Plone-docs mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/plone-docs