Re: Integrating comments back to the docs

Israel Saeta Pérez <[email protected]>
Newsgroups gmane.comp.web.zope.plone.documentation
Message-ID <[email protected]>
Hi folks,

One of the problems with comments was that notifications were only sent 
to the authors, who usually ignored them because they wrote the doc long 
time ago and no longer care too much about it. As a result, comments 
lingered for months at the end of doc items before somebody stumble upon 
them.

Another problem was that many people were using them as a support forum. 
As Dylan says, it's preferable to have a knowledge base open and 
editable by all registered users (with collective rights) so they can 
fix any errors right away instead of commenting and waiting for the 
author reply.

For the non-openly-editable docs, outside the knowledge base, the plan 
was to ask the users to open a ticket in trac should they find any 
errors/inconsistencies. This way, the whole docs team is notified and 
can fix the problem faster than a single author.

-- israel


On 03/11/10 00:10, Dylan Jay wrote:
> On 03/11/2010, at 6:03 AM, Mikko Ohtamaa<mikko+plone-75aZqqp77KCaMPzRcYMCawC/[email protected]>  wrote:
>
>> Hi all,
>>
>> Jörg was asking in the conference to get discussion back to the
>> developers docs, as for example php.net the discussion is very active
>> and the you can easily find ready made recipes for your problems. We
>
>
> Actually from memory there was a deliberate decision to take away
> comments because they were a big source of out of date information.
> They'd need active curation by someone who doesn't exist.
> The alternative was to create the knowledgebase which is open editing
> so people are encouraged to add and edit. The developer manual is also
> open to be edited via the collective. Shouldn't we encourage this over
> half thought out comments?
>
>> also discussed shortly with Timo should we use plone.app.discussion or
>> Disqus for this.
>>
>> Now someone has set us an example to go forward:
>>
>> http://www.zodb.org/zodbbook/
>>
>> --
>> Mikko Ohtamaa
>> mFabrik - Freedom Delivered.
>>
>> Web site - http://mfabrik.com
>> Mobile site - http://mfabrik.mobi
>> Blog - http://blog.mfabrik.com
>>
>> ------------------------------------------------------------------------------
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>> _______________________________________________
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>
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