Re: Seeking feedback for a learning activity
Malte Finsterwalder <[email protected]> Fri, 15 Jul 2005 09:24:38 +0200
| Newsgroups | gmane.culture.business.resistance-as-a-resource,gmane.spam.detected |
|---|---|
| Message-ID | <[email protected]> |
Hello Dale,
I know it's a few days past, but maybe this post will still be helpfull
to you.
I can't decide whether I understand your statements, only you can decide
whether I understand them.
So I will write down what I read into the statements and you can see how
strange or to the point my interpretations are.
Dale Emery wrote:
> a. Seek first to understand, then to be understood.
I read this as: Try to understand the other person, before you try to
convince him/her.
> b. Adjust the context so that it better supports [the] idea
> you are advocating.
I would try to explain a context under which my idea is valid. This
should help the other person see why my idea is good.
> c. Check your communication.
I reflect on the way I communicate with the other person to see whether
I'm communicating in a strange way, like sending mixed messages.
> d. Acknowledge the losses.
I give in and drop my idea.
> e. Identify the information in the resistance.
I try to figure out why the other person is resisting. Is there some
situations or context that I'm missing, that makes my idea invalid? Do I
need to adapt my idea somewhat?
> f. Explain your motivations and expectations about the
> idea you are advocating.
I explain more background why I think my idea is good.
> g. Attend to your needs, the other person's needs, and
> the needs of the context.
I consider why I think the idea is good and helpfull. I consider what
the other person and the context needs. Are these needs fulfilled by my
idea? If not in what way not? How can I adapt my idea to fulfill all the
needs?
> h. Apply rewards and punishments.
I punish the people that are resisting and reward the people that
support my idea. This implies that I am in a somewhat "supperior"
position, so I can give rewards and punishments.
> i. Identify what you want for yourself, what you want
> for the other person, and what you want for the relationship.
I try to find out what I want for myself, what I want for the other
person and in what way I value our relationship. This boils down to:
What are my motives?
> j. Identify what makes this issue so important to you.
I consider why I think my idea is good. In what way does it help me?
What need of mine is fulfilled when applying the idea?
> k. Invite the other person to express concerns and feelings.
I seek to understand the other persons concern.
> l. Ask yourself what would lead a competent, intelligent,
> sincere, well-meaning person to behave that way.
Don't discard the other persons, just because he/she is resisting. The
person is still reasonable and I may be missing something that explains
the resistance and that is a valid reason.
Greetings,
Malte
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