Re: New to group and new to creating eBooks

Lee Passey <[email protected]>
Newsgroups gmane.culture.literature.ebook-community
Message-ID <[email protected]>
jasonyerface wrote:

> Hello Everyone, 
> I've been lurking and have some questions about the best or preferred 
> method for creating eBooks.  Do you recommend PDF or a compiler?

Neither. Use an open, standardized format such as OEB or HTML.

> I'm 
> also wondering about granting buyers a money-back guarantee.  If they 
> already have the PDF ebook, they can still keep the file long after 
> getting their refund.  What are everyone's best known methods and 
> experiences with selling eBooks and dealing with issues such as 
> refunds?

Don't offer refunds. Instead, price your product so inexpensively that 
if a buyer finds that it is not worth the purchase price s/he will 
simply chalk it up to experience and not purchase anything else from you 
in the future.

Of course, the desire for refunds can be minimized or eliminated by 
simply offering enough of the product for free (sample chapters, etc.) 
that an eventual purchaser will only have herself to blame if she made a 
bad purchasing decision.


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