Re: A first for me

From: "Chris"
> On Wed, 13 Oct 2010, joseph harris wrote:
> 
>> If you really want to have a right to refund in fiction books, then you must 
>> clarify two things. First where the line should be drawn, and second how a 
>> claim of misleading is to be judged.
> 
> Ok - quoting from a major national retailer...
> 
>     Merchandise must be returned within 90 days of purchase in unused, like-new condition.
> 
>     * Items purchased on homedepot.ca cannot be returned to our stores.
>     * A copy of the customer receipt and original packing slip must accompany all returns.
>     * A refund will be issued only to the original credit card.
> 
> There. That's what *other* businesses do. They accept that the *customer* is 
> the best judge of whether or not the item should be returned. There is no 
> 'misleading' - there's only "this turns out not to be something I needed or 
> wanted".
> 
> This is increasing what your customers have come to expect when they spend 
> their dollars. What makes you so special that you can't do this too? You want 
> their money, right? Why shouldn't you provide value in return? You can take 
> their money and go buy a hammer - but if you decide it's the wrong hammer, you 
> can return it for a refund. But ... you want to deny your customers that same 
> capability.
> 
> 
> 
> : chris smith ::::::::::::::::::::::::::::::::::::::::::::::::::
> : nihil tam munitum quod non expugnari pecunia possit - cicero :


LOL

Come off it Chris, I answered this attempt at legerdemain before you made it.

Your own US Constitution recognises that IP is a special case. Live with it.

Joseph

Joseph Harris is Smile Poet
Mailing list [email protected]
http://smilepoet.com     [email protected]


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