Re: FW: Accessing addon repository with XMLmind 9 (on onward ?)

Hello,

Great!

Please also note that you can now access [email protected].

I've received your email, normally, through the 
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through it too.

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Cheers,



On 2/20/20 5:09 PM, nobili, philippe wrote:
> Dear M. Shafie,
> 
> The "Edit" trick worked just fine... Thanks!
> 
> Quite a shame for us not to have thought doing this sooner...  We'll start from there, and will be soon in touch likely for our license renewal.
> 
> Many thanks for your swift help,
> Have a nice evening,
> Philippe.
> 
> 
> Philippe Nobili
> Subsurface Imaging - Product Engineering
> Tel: +33 16447 4090 | Mobile: +33 63756 6441
> 
> CGG,
> 27 avenue Carnot
> Massy, 91341 - France
> http://www.cgg.com
> 
> Please consider the environment before printing.
> 
> -----Original Message-----
> From: Hussein Shafie <[email protected]>
> Sent: Thursday, February 20, 2020 4:35 PM
> To: nobili, philippe <[email protected]>
> Subject: Re: FW: Accessing addon repository with XMLmind 9 (on onward ?)
> 
> Hello,
> 
> On 2/20/20 9:37 AM, nobili, philippe wrote:
>> Dear Mr. Shafie,
>>
>> Sorry to send this email directly to you and not to the support list.
>>    But as you will  see below, we can no longer reach the XMLmind
>> support list L.
>>
>> We wish to renew our XMLMind licenses (we forgot to do so in due
>> time.) for this year, but there are 2 issues we need to sort out for
>> this.
>>
>> *Many thanks *in advance for any clue you might have!
>>
>>   1. The first issue is related to the accessibility of the support list.
>>      Our network team which has been contacted replied that the issue on
>>      the recipient's side. So we run in circles. Could you shed some
>>      light on this ?
> 
> Please send a test support request to [email protected] because I don't remember what happens.
> 
> 
> 
>>
>>   2. The second is related to the download of addons, starting from
>>      XMLmind 9.0 (upgrades were available to us up to this version)
>>
>>      This still works fine with XMLMind 8.0, but with XMLMind 9.0 (and
>>      onward I imagine), there is no way for us to download and install
>>      XMLMind addons; the message is in the attached image. Whatever the
>>      Java version we choose,
> 
> Sorry but I cannot reproduce this issue here at XMLmind or using my home
> computer.
> 
> * May be your IT team has configured your Java runtime to reject
> certificates issued by "Sectigo" (formerly known as "Comodo").
> 
> * May be your organization uses a proxy which gets in the way.
> 
> * May be your anti-virus ("Web shield") gets in the way.
> 
> Please try to download:
> 
> https://www.xmlmind.com/xmleditor/_download/list-9_2_0.xxe_addon
> 
> and:
> 
> https://www.xmlmind.com/xmleditor/_usercontrib/list.xxe_addon
> 
> using your *web* *browser* and tell me if it works from there.
> 
> 
> 
>> this fails with XMLMind 9.0. and works with
>>      XMLMind 8.0
> 
> Anyway, there are several ways to workaround this issue.
> 
> 1) Using the "Edit" button of the "Download add-ons from this server"
> frame (Options|Preferences, Install add-ons section;
> https://www.xmlmind.com/xmleditor/_distrib/doc/help/installAddonsOptions.html)
> 
> Change "https://" to "http://" in all the 3 urls. See attached screenshot.
> 
> OR
> 
> 2) Desperate case: using your web browser, download all the add-ons of
> interest listed in this page
> 
> then uncheck "Download add-ons from these servers", check "Search
> add-ons in this directory" and specify your download directory.
> 
> More information in
> https://www.xmlmind.com/xmleditor/_distrib/doc/help/installAddonsOptions.html.
> 
> 
> 
>>
>> Many thanks for your time, and many thanks for XMLMind application!
> 
> You are welcome.
> 

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