Re: Kanopy Error - Direct to Default List of Databases

Apologies if I am stating the obvious, but you said :-


This is only happening whey using https://ezproxy.newcastle.edu.au/login<https://protect-au.mimecast.com/s/UNn-CK1DOrCB2r6Nt75f2h?domain=ezproxy.newcastle.edu.au>?=


Did you mean :-


https://ezproxy.newcastle.edu.au/login?url=


because we have "url" between the "?" question mark and the "=" equals sign.


Best,


Laszlo.


Laszlo Gercsov

Senior Systems Analyst Library Systems

Library  |  Level 4
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________________________________
From: EZproxy List <[email protected]> on behalf of Library-dls <[email protected]>
Sent: Thursday, 5 September 2019 2:55 PM
To: [email protected] <[email protected]>
Subject: [EZPROXY-L] Kanopy Error - Direct to Default List of Databases


Good Afternoon,



We appear to currently have issues with Kanopy. When attempting to access any Kanopy title, we get redirected to:



https://login.ezproxy.newcastle.edu.au/menu<https://protect-au.mimecast.com/s/m91WCWLVn6iP5yNLt64Vu-?domain=login.ezproxy.newcastle.edu.au>



Our Stanza is below.



T Kanopy Videostreaming

U http://newcastle.kanopy.com<https://protect-au.mimecast.com/s/Twu_CXLW6DiqXMkPhV1CZ3?domain=newcastle.kanopy.com>

H https://newcastle.kanopy.com<https://protect-au.mimecast.com/s/NFeICYW86EsNL6jWh9oNkg?domain=newcastle.kanopy.com>

D kanopy.com



This is only happening whey using https://ezproxy.newcastle.edu.au/login<https://protect-au.mimecast.com/s/kVaEC5QP8ySxZWwPt47RKe?domain=ezproxy.newcastle.edu.au>?=



Has been tried across multiple browsers, and searching in our library catalogue.

There is no problem with the link itself, as it goes directly there when taking ezproxy out.



No other database appears to have the same issue.



Anyone else experienced this?



Regards,

Erin



Erin Mills | Librarian, Digital Library Services
Auchmuty Library/Academic Division

T: +61 2 4921 6630

E: [email protected]<mailto:[email protected]>
W: newcastle.edu.au/profile/erin-mills<https://protect-au.mimecast.com/s/sTUsC2xMRkURpE02TMcv40?domain=newcastle.edu.au>

The University of Newcastle
University Drive, Callaghan NSW 2308 Australia




[The University of Newcastle]<https://protect-au.mimecast.com/s/FnVYC3QNl1SGpRWgIYaBTr?domain=newcastle.edu.au>


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QS World University Rankings 2020

CRICOS Provider 00109J





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