Re: Credo Reference

Hi Sharon,

I concur with Nick's advice. We had similar trouble with Credo access, and
adding the interface directive resolved it. The following is the support
that Credo gave us:

---------------------
Add the word “Interface” followed by your internal EZproxy IP address to
the top of the Credo stanza in your config.txt file. E.g. this is how it
should appear (fill in your own IP):

Interface 10.xxx.xxx.x
Title Credo Learning Tools
URL https://simpsonu.credocourseware.com
DJ *.credocourseware.com
...
...
...
---------------------

In our case the interface line reads:

Interface 10.0.0.149

Which is our internal address for our EZproxy server. Yous will likely be
different.


*Eric Wheeler*
*Simpson University*
*Director of Library Services*
[email protected]
*530.226.4943*





On Thu, Sep 5, 2019 at 9:11 AM Robinson, Sharon <[email protected]>
wrote:

> Hi,
>
> I see there was a thread last year about people seeing a "Connection
> refused by search.credoreference.com" the first time they attempt to
> connect in a session. It's a bit random, but I'm finding that it will
> general but often slowly connect at the second or third attempt.
>
> We've just bought our first title.
>
> I've tried the OCLC stanza and also the Credo one. Has anyone managed to
> resolve this issue?
>
> Thanks,
>
> Sharon
>
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