Re: Ebook Central authentication failures

Hello,

Just FYI, in passing, I noted last week that the EBC books are now discoverable on PQ Search too. That might be a workaround. It's using the https://search.proquest.com host but the content might be in an iframe - I hadn't time to verify last week.

Like Sharon at Napier, we use Shibboleth to sign in to EBC. However, I had to configure the following directive on our ProQuest stanza last year to fix guest access to EBC:
# added NeverProxy ebookcentral.proquest.com to prevent SSO issue and landing at ebrary SP on sign in/out 2018-02-16
NeverProxy ebookcentral.proquest.com

Kind regards,
Dom Benson
Analytics & Discovery Officer, Library, Information Services
Brunel University London | T +44(0)1895 266143



From: EZproxy List <[email protected]> On Behalf Of Laurence Lockton
Sent: 03 October 2019 12:35
To: [email protected]
Subject: [EZPROXY-L] Ebook Central authentication failures

Hello,

We've had a few reports recently of users being unable to login to Proquest Ebook Central, getting "authentication failed". We use the shared secret method. It looks like they are being randomly redirected to https://bath.eblib.com instead of http://bath.eblib.com to get the encrypted username and token, which EZproxy isn't processing and is recording the request with a 599 status code in the logs. I've added HJ https://bath.eblib.com/ to the stanza which I'm hoping is going to fix it (where "bath" is our site code obviously). Has anyone else had this?

Many thanks,

Laurence

Laurence Lockton
University of Bath
UK

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