Re: ProQuest eBook read online issue?

Hi Dino.

I believe this is working for me. I am using the Proquest stanza at https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/ProQuest dated 2019-07-22.

Best,

Laszlo.

________________________________
From: EZproxy List <[email protected]> on behalf of Dino YEO <[email protected]>
Sent: Thursday, 3 October 2019 4:18 PM
To: [email protected] <[email protected]>
Subject: [EZPROXY-L] ProQuest eBook read online issue?


SMU Classification: Restricted


Hi all,



Could someone try to replicate and see if you can get the same error?



1.       Go to Proquest Ebook Central, off-campus

2.       Search for this title “Self-Care for College Students : From Orientation to Graduation”

3.       Click onto the title of the first result

4.       Select “Read Online” on the left side

5.       Did you get an Alert message saying “Error! There was a problem. Please refresh and try again”



I wonder if this is an ezproxy issue or the lack of “third-party software” which is printed under Availability?

I am able to “Download Book” but not “Read Online” and it happens on this title only, so far.





Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Singapore Management University




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