Re: Taylor Francis eBooks

Hi Carmen,

If you’ll change the neverproxy to just *.amazonaws.com that should do the trick.

It’s what T&F’s support folks told us to do, and was actually talked about on the list a while back—I’d just managed to not search the right terms the first time I went hunting for the information.

skd

From: Carmen <[email protected]>
Sent: Wednesday, October 09, 2019 2:34 AM
To: Kirsten Davis <[email protected]>
Cc: [email protected]
Subject: Re: [EZPROXY-L] Taylor Francis eBooks

Hi All,

Does anyone have the solution to this Taylor and Fracis eBook problem?

Currently we can view the full text online for the ebooks, but the following type of error is displayed for pdf download:
1. Firefox: "We can’t connect to the server at s3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.ezproxy.lib.monash.edu.au<http://s3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.ezproxy.lib.monash.edu.au>"

2. Internet Explorer: " Cannot reach this page

  *   Make sure the web address https://s3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.ezproxy.lib.monash.edu.au is correct"
3.Google Chrome : "This site can’t be reacheds3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.ezproxy.lib.monash.edu.au<http://reacheds3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.ezproxy.lib.monash.edu.au>’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN"

We run EZproxy 6.3.5and have OCLC's latest stanza<https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Taylor_Francis_eBooks>

Thanks,
Carmen

SZILAGYI, CARMEN
Librarian, Electronic Resources

IRD, Library | Monash University
40 Exhibition Walk, Wellington Road
Clayton, Vic. 3800, Australia
T: +61 3 9905 2653<tel:+61+3+9905+2653>
E: [email protected]<mailto:[email protected]>
monash.edu<http://monash.edu>

CRICOS Provider: Monash University 00008C/01857J

We acknowledge and pay respects to the Elders and Traditional Owners of the land on which our four Australian campuses stand. Information for Indigenous Australians<https://www.monash.edu/indigenous-australians>

On Tue, 1 Oct 2019 at 00:21, Kirsten Davis <[email protected]<mailto:[email protected]>> wrote:
Hi Eric,

That neverproxy is from the current T&F ebooks stanza:

AnonymousURL +https://api.taylorandfrancis.com/*
AnonymousURL +https://api.taylorfrancis.com/*
AnonymousURL +https://events.taylorandfrancis.com/*
AnonymousURL +https://secure.taylorandfrancis.com/*
AnonymousURL +https://secure.taylorfrancis.com/*
Title Taylor Francis eBooks (updated 20190322)
HTTPHeader -request -process authtoken
HTTPHeader -request -process Origin
URL https://www.taylorfrancis.com
HJ www.taylorfrancis.com<http://www.taylorfrancis.com>
HJ https://taylorfrancis.com
HJ taylorfrancis.com<http://taylorfrancis.com>
HJ https://api.taylorandfrancis.com
HJ api.taylorandfrancis.com<http://api.taylorandfrancis.com>
HJ https://api.taylorfrancis.com
HJ api.taylorfrancis.com<http://api.taylorfrancis.com>
HJ https://events.taylorandfrancis.com
HJ events.taylorandfrancis.com<http://events.taylorandfrancis.com>
HJ https://accounts.taylorfrancis.com
HJ accounts.taylorfrancis.com<http://accounts.taylorfrancis.com>
HJ https://secure.taylorfrancis.com
HJ secure.taylorfrancis.com<http://secure.taylorfrancis.com>
HJ https://secure.taylorandfrancis.com
HJ secure.taylorandfrancis.com<http://secure.taylorandfrancis.com>
DJ taylorandfrancis.com<http://taylorandfrancis.com>
DJ taylorfrancis.com<http://taylorfrancis.com>
NeverProxy s3-euw1-ap-pe-ws4-capi2-distribution-p.s3-eu-west-1.amazonaws.com<http://s3-euw1-ap-pe-ws4-capi2-distribution-p.s3-eu-west-1.amazonaws.com>
Find http-equiv="Content-Security-Policy"
Replace http-equiv="X-Content-Security-Policy"
NeverProxy api.google.com<http://api.google.com>
NeverProxy fonts.google.com<http://fonts.google.com>
NeverProxy googletagmanager.com<http://googletagmanager.com>
AnonymousURL -*

We’re not using amazonaws as our proxy domain—our vortex3.uco.edu<http://vortex3.uco.edu> is being stuck onto the end of the pdf download URL when users click the button to download.

skd

From: Eric Wheeler <[email protected]<mailto:[email protected]>>
Sent: Friday, September 27, 2019 6:57 PM
To: Kirsten Davis <[email protected]<mailto:[email protected]>>
Cc: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Taylor Francis eBooks

Not sure if I'm understanding the problem here, but I wouldn't use an *.amazonaws.com<http://amazonaws.com> domain as your EZproxy domain. Instead, register your own personal domain that makes sense for your environment and set it up properly in Amazon's Route53.

Eric Wheeler
Simpson University
Director of Library Services
[email protected]<mailto:[email protected]>
530.226.4943

[https://docs.google.com/a/simpsonu.edu/uc?id=0B1XL5_CA72OrU0pvbHdyNkVOVlU&export=download]



On Fri, Sep 27, 2019 at 1:12 PM Kirsten Davis <[email protected]<mailto:[email protected]>> wrote:
Hi all,

We’re now seeing this same problem, with the 1.amazonaws URL for downloading PDFs (that’s in the stanza as neverproxy) returning a “site cannot be reached” error. Also, our proxy is quite clearly being stuck onto the end of the amazonaws url.

So it’s: NeverProxy s3-euw1-ap-pe-ws4-capi2-distribution-p.s3-eu-west-1.amazonaws.com<http://s3-euw1-ap-pe-ws4-capi2-distribution-p.s3-eu-west-1.amazonaws.com>

But what we see when trying to download is: s3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.vortex3.uco.edu<http://s3-euw1-ap-pe-ws4-capi2-distribution-p-s3-eu-west-1-amazonaws-com.vortex3.uco.edu>

For us, everything else works fine. Off-campus students are able to access the books on T&F’s site; they just can’t download the PDF.

Did anyone perhaps send Josh an off-list solution to this?

skd

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Kira Shen
Sent: Thursday, September 12, 2019 5:38 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Taylor Francis eBooks

Hi Josh,

I have a quite look at our access to T&F ebook, everything seems working at our end. Is there a particular title you have the access issue? Or, your access issue happened after particular access steps? If so, let me know and I am happy to test the same titles or steps at my end.


Regards,

Kira


Kira Shen
Resources & Discovery Librarian
Library | Building 16
University of Wollongong NSW 2522 Australia
T +61 2 4221 5016
https://www.uow.edu.au/library | Facebook<https://www.facebook.com/UOWLibrary> | Twitter<https://twitter.com/UOW_Library>

University of Wollongong CRICOS: 00102E
NOTICE: This email is intended for the addressee name and may contain confidential information. If you are not the intended recipient, please delete it and notify the sender. Please consider the environment before printing this email.



From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of GARRIS, JOSHUA
Sent: Friday, 13 September 2019 3:43 AM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] Taylor Francis eBooks

Hello All,

I am currently attempting to resolve an access issue with our Taylor & Francis eBooks and I am wondering if others are having the same issue.  I am currently using the most recent stanza, but my testing indicates that the included NeverProxy line is not working as intended and my users are receiving a “This site can’t be reached” error.  Based on the URL that is presented the NeverProxy statement is not working.  I have already moved the stanza to top to account for conflicting stanzas and that had no impact.  Taylor & Francis reports that they have exhausted their troubleshooting and I should reach out to OCLC for assistance.

Any thoughts/recommendations?


--Josh

Joshua Garris
Systems Administration Librarian
Thomas Cooper Library
University of South Carolina
[email protected]<mailto:[email protected]>
803.777.7168




________________________________

To unsubscribe from the EZPROXY-L list, click the following link:
http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1

________________________________

To unsubscribe from the EZPROXY-L list, click the following link:
http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1

________________________________

To unsubscribe from the EZPROXY-L list, click the following link:
http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1

________________________________

To unsubscribe from the EZPROXY-L list, click the following link:
http://listserv.oclclists.org/scripts/wa.exe?SUBED1=EZPROXY-L&A=1

********************************************************************
If you wish to stop receiving messages from EZPROXY-L or otherwise amend your preferences,
you can do so <a href="https://www.oclc.org/forms/internet-subscription.en.html">here</a>.
Or email [email protected] including the relevant text below in the body of the email:
• To unsubscribe: "unsubscribe EZPROXY-L"
• To receive EZPROXY-L in digest form: "set EZPROXY-L digest"
• To set your options to no mail: "set EZPROXY-L nomail"
• To receive these messages in the future "set EZPROXY-L mail"
To contact the list owners directly please send your message to [email protected].
If you unsubscribe from EZPROXY-L, you will no longer be able to participate in any of its features, including the public forum.
To unsubscribe from all OCLC marketing email communications
(including all OCLC listervs, OCLC Connect emails, OCLC event notifications, product/service/cooperative updates and newsletters),
please email us at [email protected].