Re: Web of Science problem

We are also seeing this problem.  We’re using OCLC’s stanza that was updated in September.

For now I’ve excluded WoS from proxying on campus to mitigate the problem.  If I get time today I’ll see if reverting to the August stanza fixes it.

Jai Parker | Information Access Librarian

QUT Library | Division of Administrative Services
QUT | Kelvin Grove | D Block, Level 1 | Victoria Park Rd Kelvin Grove QLD 4059
P: 07 3138 3381 | E: [email protected]<mailto:[email protected]> | www.qut.edu.au<http://www.qut.edu.au/>
ABN: 83 791 724 622 | CRICOS No. 00213J

From: EZproxy List <[email protected]> On Behalf Of Amy Blumenthal
Sent: Tuesday, 15 October 2019 2:48 AM
To: [email protected]
Subject: Re: [EZPROXY-L] Web of Science problem

Our users were getting booted out (URL “falls off” ezproxy and user is presented with a login screen) when they clicked on Author Search – which has BETA in small print next to it…  I’ve just updated our stanza to what OCLC posted in September.  Author Search now takes us back to Basic Search and we’re no longer booted out.  I let one user know they could search by author under Advanced Search.

Amy

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Joseph Montibello
Sent: Friday, October 11, 2019 10:56 AM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] Web of Science problem

Hi,

We have hosted EZProxy. We are having a similar problem to the one discussed back in August on this list, but since we are hosted and since there's an IncludeFile for webofknowledge, I would have thought that OCLC would be keeping that stanza up to date.

Are other hosted EZProxy sites having issues with Web of Sciece/Knowledge? If so, I'd love to know I'm not alone!

In the meantime, I'm going to try the stanza that was posted back in August to see if that works better than the includefile for us.

Take care,
Joe Montibello, MLIS
(he,him)
Library Systems Manager
Dartmouth College
603.646.9394
[email protected]<mailto:[email protected]>


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