Re: Passport - anyone has this blank screen issue?

Hi Dino,

We had been seeing similar issues with EZproxy so we switched to Shibboleth (or rather PingFederate in our case). The latter broke when the new platform launched recently. We were then advised to go back to EZproxy, but to use an insecure URL https://login.ezproxy.napier.ac.uk/login?url=https://www.portal.euromonitor.com/portal/server.pt (whether you use https or http it goes to http). This worked for about a week. Now we are in the unhappy situation of not having any properly working access (we have a web filter so we don’t even have IP on campus as an option).

Best regards,

Sharon

From: EZproxy List <[email protected]> On Behalf Of Dino YEO
Sent: 06 November 2019 06:48
To: [email protected]
Subject: [EZPROXY-L] Passport - anyone has this blank screen issue?

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SMU Classification: Restricted

Hi all,

Before the Firefox issue can be resolved, now we have another feedback that after selecting any one of the Industries, the screen just appeared without any information. See the picture attached. Anyone has this issue too? I tried on both Chrome and Firefox, I tried Eyewear, Alcoholic Drinks, Beauty and Personal Care, none of them works.

[cid:[email protected]]

Best Regards,
Dino Yeo
Library Specialist
SMU Libraries
Tel: +65 6828 0358

Singapore Management University
library.smu.edu.sg<http://library.smu.edu.sg/>
Our Passion, Our Commitment, Your Advantage


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