Re: Caching issue: ongoing problems

I think here our problem ended up being something else entirely - Elsevier thinks they accidentally blocked out proxy IP. They told us they'd have it fixed sometime in the next three days. We'll see if that does it!

Jaime Taylor
Discovery & Resource Management Systems Coordinator
W.E.B. Du Bois Library
University of Massachusetts
154 Hicks Way
Amherst, MA 01003
[email protected]<mailto:[email protected]>
413-577-3401

Proud member of the Massachusetts Society of Professors (MSP/MTA/NEA), the union representing faculty and librarians at UMass Amherst, and supporting public education and labor movements everywhere: umassmsp.org<http://umassmsp.org/>

From: Dominic Benson (Staff) <[email protected]>
Sent: Thursday, November 7, 2019 12:26 PM
To: Jaime Taylor <[email protected]>; [email protected]
Subject: RE: Caching issue: ongoing problems

Jaime,

There may be a kink with personalization on ScienceDirect and Scopus via an EZproxy session too. I switched our links to WAYFless shibboleth links for the time being since that path is unaffected.
Looks like I missed an update this stanza (after the Scopus stanza):

Title -hide Elsevier Identity
URL https://id.elsevier.com
HJ https://id.elsevier.com
HJ id.elsevier.com
DJ id.elsevier.com
Find redirect_uri=https://clicktime.symantec.com/3M7PUDGt913CBHuafzZkvi47Vc?u=https%3A%2F%2F
Replace redirect_uri=https://^A

Currently I have:

Title -hide Elsevier Identity

URL https://id.elsevier.com

HJ https://id.elsevier.com

HJ id.elsevier.com

DJ id.elsevier.com

Find redirect_uri=https://

Replace redirect_uri=https://^A


Dom

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Jaime Taylor
Sent: 05 November 2019 16:06
To: [email protected]<mailto:[email protected]>
Subject: Re: [EZPROXY-L] Caching issue: ongoing problems

All,

We've also had a lot of issues reported for off-campus users trying to access ScienceDirect this week - or perhaps since the beginning of the month. Our suspicion so far is that it's an issue on Elsevier's side, but would love to hear other's input.

Jaime Taylor
Discovery & Resource Management Systems Coordinator
W.E.B. Du Bois Library
University of Massachusetts
154 Hicks Way
Amherst, MA 01003
[email protected]<mailto:[email protected]>
413-577-3401

Proud member of the Massachusetts Society of Professors (MSP/MTA/NEA), the union representing faculty and librarians at UMass Amherst, and supporting public education and labor movements everywhere: umassmsp.org<http://umassmsp.org/>

From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Robinson, Sharon
Sent: Tuesday, November 5, 2019 4:07 AM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] Caching issue: ongoing problems

Hi all,

We're having a large number of reports of this issue since the beginning of last week. We're on  EZproxy 6.4.4 GA.

I did some systematic testing of a number of resources in Chrome yesterday afternoon (on my desktop pc and on a laptop using my phone data) after first clearing my cache. I was able to access between 6 and 8 articles before I got the intervening error page below.

[cid:[email protected]]

Before I log a call with OCLC, can I just check with those in the know re a suggestion that was made last month which was to wrap stanzas (for resources on the Literatum platform) in the Option Cookie ... Option DomainCookieOnly directives. Does this mean that these directives should surround the entire stanza as below? I'm unclear whether I should be leaving existing directives in place.

Thanks,

Sharon

Option DomainCookieOnly
Cookie BROWSER_SUPPORTS_COOKIES=1;domain=.sciencedirect.com
AnonymousURL +https://rss.sciencedirect.com/
Title ScienceDirect (updated 20190916)
URL https://www.sciencedirect.com
HJ https://www.sciencedirect.com
HJ https://sciencedirect.com
HJ http://www.sciencedirect.com
HJ sciencedirect.com
HJ linkinghub.elsevier.com
HJ https://linkinghub.elsevier.com
HJ www.elsevier.com<http://www.elsevier.com>
HJ admintool.elsevier.com
HJ online.tableau.com
HJ help-admintool.elsevier.com
HJ tableau-admintool.elsevier.com
DJ sciencedirect.com
DJ www.elsevier.com<http://www.elsevier.com>
DJ *.els-cdn.com
Find value="http://
Replace value="http://^A
Find %22%3A%22https%3A%2F%2Fsciverse-shindig.elsevier.com%2F
Replace %22%3A%22https%3A%2F%2F^ssciverse-shindig.elsevier.com^%2F
Find gsUrl%22%3A%22https%3A%2F%2Fwww.sciencedirect.com%2F
Replace gsUrl%22%3A%22https%3A%2F%2F^swww.sciencedirect.com^%2F
Find pdfurl%3D%22https%3A%2F%2Fwww.sciencedirect.com%2F
Replace pdfurl%3D%22https%3A%2F%2F^swww.sciencedirect.com^%2F
Find pdfurl="//www.sciencedirect.com/
Replace pdfurl="//^swww.sciencedirect.com^/
Find redirect_uri=https://
Replace redirect_uri=https://^A
AnonymousURL -*
Option Cookie

Option DomainCookieOnly
Option X-Forwarded-For
AnonymousURL +http://staticieeexplore.ieee.org/*
AnonymousURL +https://staticieeexplore.ieee.org/*
Title IEEE Xplore  (updated 20181017)
HTTPHeader -response -block Content-Security-Policy
URL https://ieeexplore.ieee.org/
HJ ieeexplore.ieee.org
HJ m.ieeexplore.ieee.org
HJ doi.ieeecomputersociety.org
HJ opac.ieeecomputersociety.org
HJ search.ieeexplore.ieee.org
HJ www.computer.org<http://www.computer.org>
HJ www.ieeexplore.ieee.org<http://www.ieeexplore.ieee.org>
HJ www.ieee.org<http://www.ieee.org>
HJ xplorestaging.ieee.org
HJ https://ieeexplore.ieee.org
HJ https://m.ieeexplore.ieee.org
HJ https://doi.ieeecomputersociety.org
HJ https://opac.ieeecomputersociety.org
HJ https://search.ieeexplore.ieee.org
HJ https://www.computer.org
HJ https://www.ieeexplore.ieee.org
HJ https://www.ieee.org
HJ https://xplorestaging.ieee.org
DJ computer.org
DJ ieee.org
DJ ieeecomputersociety.org
AnonymousURL -*
Option NoX-Forwarded-For
Option Cookie

Sharon Robinson BA (Newcastle), MA (Durham), MA (Northumbria)
Assistant Information Services Advisor

Learning and Research Services
Information Services
Edinburgh Napier University
Merchiston Campus
Edinburgh
EH10 5DT

Tel No:  0131 455 4266
Email:    [email protected]<mailto:[email protected]>
Twitter: @EdNapITSupport<https://twitter.com/EdNapITSupport> / @EdNapLib<https://twitter.com/EdNapLib>

You can check on the current status of our services via the new service status page.
[cid:[email protected]]<http://www.napier.ac.uk/service-status>


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