Re: IBISWorld error

Hi Bob,

Yes I am seeing:

Your request cannot be processed

Description:

Sorry, an error has occurred while processing your request. Please contact our support team to help you.

I can get to IBISWorld directly so it does seem EZproxy related. Updated to stanza https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/IBISWorld as I don't think it's been updated for a while but I get the same error.

Kind regards,

Tracey

Tracey Reeves
Licensing & Access Librarian

Collections & Discovery Services, Barr Smith Library
The University of Adelaide
Adelaide SA 5005

Tel: +61 8 8313 4536
Email: [email protected]

CRICOS Provider Number 00123M


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Think green: read on the screen.

-----Original Message-----
From: EZproxy List <[email protected]> On Behalf Of Bob Pearson
Sent: Wednesday, 20 November 2019 11:53 AM
To: [email protected]
Subject: [EZPROXY-L] IBISWorld error

We are currently getting an error for IBISWorld via EZproxy.

Our starting point is https://www.ibisworld.com.au/ It redirects to URLs at:
http://clients1.ibisworld.com.au
https://services.ibisworld.com
then
https://clients1.ibisworld.com.au/signin
where it throws an error instead of processing the login and going to https://my.ibisworld.com/account/login

Anyone else?

Bob Pearson
Digital Access Librarian
University of Auckland Library
New Zealand

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