Re: Sanborn Maps

Were you able to resolve this? We are also having the same issue and on
version 6.4.4.


___________________________
Tim


On Fri, Nov 15, 2019 at 12:57 PM Gem Stone-Logan <[email protected]>
wrote:

> Hi,
>
> We just had a patron alert us that they can no longer view Sanborn's
> full-size map image when they are outside the library. It sounds like they
> do this fairly often so I believe this is a new problem.  What's a little
> odd is the first time I tested outside our network (on my home computer) I
> was able to view the larger image ok (even though I'd never used that
> database before).  However, it didn't work on my phone and when I tried
> again about an hour later, it no longer worked on my home computer either.
> My best guess is that's a red herring, but I'm not sure.  In any case, I
> can no longer see the larger image on any computer I try outside the
> library network.
>
> To replicate the error:
> 1) Via EZproxy, I access the Sanborn maps here:
> https://ezproxy.spl.org/login?url=http://sanborn.umi.com
> 2) Login to EZproxy with my patron username and password.
> 3) Click Browse and Explore and choose the various option until I can see
> a map thumbnail.
> 4) When I click on the thumbnail to get the larger image, the page reloads
> and says "Unable to open [object.Object]: Unable to load TileSource"  My
> Chrome console says "No TileSource was able to open
> /data/maps/al/reel01/0001/0001.xml #document" (titlesource.js:692)
>
> We're on EZproxy 6.1.16
>
> Proquest said to use this stanza:
> T Digital Sanborn Maps
> U http://sanborn.umi.com
> DJ sanborn.umi.com
> Title Digital Sanborn Maps Geo Edition
> URL http://sanbornmaps.proquest.com
> DJ sanbornmaps.proquest.com
> NeverProxy sanborn1.proquest.com
>
> Above that, we also had this:
> Option HttpsHyphens
> HTTPHeader X-Requested-With
> Title ProQuest
> URL http://search.proquest.com/ip
> NeverProxy flow.proquest.com
> NeverProxy order.proquest.com
> NeverProxy rss.proquest.com
> HJ africanamericanheritage.proquest.com
> HJ congressional.proquest.com
> HJ digitalmicrofilm.proquest.com
> HJ fedsearch.proquest.com
> HJ fold3library.proquest.com
> HJ gateway.proquest.com
> HJ https://datasets.proquest.com
> HJ https://fold3library.proquest.com
> HJ https://trials.proquest.com
> HJ hv.proquest.com
> HJ literature.proquest.com
> HJ media2.proquest.com
> HJ newspaperslibrary.proquest.com
> HJ pqrc.proquest.com
> HJ proquest.umi.com
> HJ prq.st
> HJ sanborn.umi.com
> HJ sanborn.umi.com
> HJ statab.conquestsystems.com
> HJ statabs.proquest.com
> HJ statistical.proquest.com
> HJ trials.proquest.com
> HJ wt3.proquest.com
> HJ www.proquest.com
> HJ www.proquestk12.com
> DJ conquest-leg-insight.com
> DJ conquestsystems.com
> DJ m.search.proquest.com
> DJ media.proquest.com
> DJ medicalevidencematters.com
> DJ proquest.com
> DJ proquestk12.com
> DJ umi.com
> Find window.location.host=="congressional.proquest.com"
> Replace true
> Option NoHttpsHyphens
>
> Proquest suggested we try the newest OCLC stanza (
> https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/ProQuest)
> instead. Though I see a note saying this is suppose to be compatible with
> 6.2.2 and above.
>
> My next step is probably to upgrade EZproxy but I'd really rather not do
> that this month if I can possibly avoid it.  Any other suggestions of
> things we can try?
>
> Thanks!
>
> Gem Stone-Logan
> Systems Librarian
> The Seattle Public Library
>
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