Re: Haaretz (English version) does not seem to recognize the IP address of proxy server

Hi,
Haaretz is known to have problems with EZProxy.
My suggestion is to call their representative and nag him/her.
This usually corrects the problem (after a few nags...).
Maya

Maya Amichal
Library Computerized Systems Coordinator
Central and Faculty Libraries
Weizmann Institute of Science
Israel
Tel: 972-8-9343583
[email protected]

-----Original Message-----
From: EZproxy List <[email protected]> On Behalf Of Ranti Junus
Sent: Tuesday, December 10, 2019 11:23 PM
To: [email protected]
Subject: [EZPROXY-L] Haaretz (English version) does not seem to recognize the IP address of proxy server

Hello,

We subscribe to Haaretz newspaper (both English and Hebrew version) and they're set to recognize our institution's IP addresses. Somehow, the English version does not recognize the IP address of our proxy server, even though their IP address is part of the IP address range that we supplied to them. 

The clue: when we access the English version directly, we could read the content just fine, but when it's accessed via proxy, we get a "subscribe"
button. 

Access to Haaretz Hebrew version works just fine via proxy. 

So, I'm wondering if there's something on the proxy setting itself that needs to be adjusted. Has anybody dealt with this? 

Here's the stanza we use:
Title Haaretz
URL https://www.haaretz.com
HJ haaretz.com
HJ www.haaretz.com
HJ haaretz.co.il
HJ www.haaretz.co.il
HJ https://haaretz.com
HJ https://www.haaretz.com
HJ https://haaretz.co.il
HJ https://www.haaretz.co.il
DJ haaretz.com
DJ haaretz.co.il

Any idea or suggestions are appreciated.


thanks,
ranti.
--
Ranti Junus
Systems/Electronic Resources Librarian
Michigan State University Libraries
366 West Circle Dr., East Lansing, MI 48824, USA

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