Re: web interface, was WTF???

On 20 Mar 2013, at 11:43, Ian Eiloart <[email protected]>
 wrote:

> 
> On 19 Mar 2013, at 17:04, Dave Crocker <[email protected]>
> wrote:
> 
>> 
>> On 3/19/2013 9:51 AM, John Levine wrote:
>>>> It didn't occur to me that you were providing email-only guidance
>>>> because the site apparently doesn't have an interactive interface via
>>>> the web.
>>> 
>>> You could ask.
>>> 
>>> http://lists.services.net/cgi-bin/mj_wwwusr/domain=lists.gurus.org
>> 
>> 
>> 1.  That warrants another WTF.  Ask what of whom?  Why should such a step be necessary? How are we supposed to have known? How is this level of complexity reasonable in this day?
> 
> From the List-help header. But the web interface isn't mentioned there. And even if it was, most people don't use mail clients that expose that header by default. There's an extension for Thunderbird, but it has less than 1000 users. And even when they can see such headers, links aren't usually made clickable. That's why most mailing lists add a footer, and hence why they usually break DKIM and S-MIME signatures.


Oh, and the List-help entry is useless. It says:

<mailto:[email protected]?subject=help> (List Instructions)

But when I email "[email protected]" with the subject "help", I get this message returned:

>>>> -- 
> Stopping at signature separator.  No more commands will be processed.


What I have to do is write "help" in the message body. So, the List-help header should read

<mailto:[email protected]?subject=help&body=help,http://lists.services.net/cgi-bin/mj_wwwusr/domain=lists.gurus.org?extra=asrg&func=lists-full-long> (List Instructions)

Because you can actually get directly to the ASRG list with this address:
http://lists.services.net/cgi-bin/mj_wwwusr/domain=lists.gurus.org?extra=asrg&func=lists-full-long

-- 
Ian Eiloart
Postmaster, University of Sussex
+44 (0) 1273 87-3148