Re: Bug#1009253: www.debian.org: remove debian-www list from the footer; direct people to the contact page instead

Paul Wise <[email protected]> Thu, 21 Apr 2022 11:54:05 +0800

Newsgroups	gmane.linux.debian.internationalization.english
Organization	Debian
Message-ID	<[email protected]>

Hi debian-l10n-english folks,

I'm looking for advice on how to reword the footer on the Debian
website. I want to drop debian-www from the contact information in the
website footer, directing people to the contact page on the website
instead, which should empower them to find a better contact for their
enquiry rather than defaulting to the debian-www mailing list.

Everything I have come up with seems a bit awkward or repetitive to me,
so I am hoping someone on this list can come up with something better.

The proposal is in #1009253 and quoted below.

On Sun, 2022-04-10 at 09:21 +0800, Paul Wise wrote:

> Package: www.debian.org
> Severity: important
> 
> I would like to remove the debian-www list from the footer, since it
> tends to attract off-topic mails about things other than the Debian
> website from people who email the first address they find.
> 
> It would be better if those mails would be directed to the right place
> in the first place, so that debian-www readers don't have to redirect
> the user support requests to debian-user, package issues to bugs etc.
> 
> I believe that the existing Debian contact page does a reasonable job
> of directing people to the right place for their query. There is
> certainly room for improvement (for eg it partially duplicates the
> support page but doesn't link to it) but that can happen in a new bug.
> 
>    https://www.debian.org/contact
> 
> I suggest we replace this text:
> 
>    To report a problem with the web site, please e-mail our publicly
>    archived mailing list [email protected] in English.
>    For other contact information, see the Debian contact page.
> 
> With text similar to this:
> 
>    Getting in contact with Debian is documented on our contact page.
> 
> I haven't been able to come up with any good text that doesn't seem
> repetitive, so I am hoping someone else can come up with it, or perhaps
> we should discuss this on the debian-l10n-english mailing list.

-- 
bye,
pabs

https://wiki.debian.org/PaulWise

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