Re: HPOJ 4110 disappears!

Cory Meisch wrote:

>I need some more info. and there are a couple things you can do. 
>
>in /etc/cups/cupsd.conf change the loglevel to debug2
>check the /var/log/cupsd/error_log for any errors
>  
>
    will try that, see if more definitive errors would help, ;)

>upgrade hpoj to 0.91
>  
>
    I am currently upgrading to the CVS version.

>What versions of ghostscript and CUPS are you running?
>  
>
These are the currently installed versions, please note that the snmpd 
was installed for CVS compile.

ghostscript-7.07-0.12mdk

cups-common-1.1.19-10mdk
cups-drivers-1.1-116mdk
libcups2-1.1.19-10mdk
cups-1.1.19-10mdk

libsnmp0-devel-4.2.3-8mdk
ucd-snmp-4.2.3-8mdk
libsnmp0-4.2.3-8mdk
ucd-snmp-utils-4.2.3-8mdk

>Can you try creating the print queue outside of Printerdrake but using
>http://localhost:631 instead?
>
>  
>
    I have never had any success in installing the HPOJ via the 
cups-www-tool.  I am a bit challenged by all those questions about ports 
/ sockets / gimmicks that CUPS asks about.  :(

>Run any other system updates... What kernel version are you running?
>
>  
>
The system has been fully updated to all bugfixes, kernel is 2.4.22-10mdk




>Cory
>hp linux printing team
>
>
>On Thu, 2004-07-22 at 12:13, Tom Walsh wrote: 
>  
>
>>Hello,
>>
>>This is frustrating!
>>
>>I am using Mandrake 9.2 with HPOJ v0.90 and CUPS v1.1.9, these were 
>>installed from the stock Mandrake distro.  I installed the system with 
>>the HPOJ 4110 connected, via usb cable, and was very pleased to find 
>>that Mandrake found the HPOJ.  All functions appeared to work correctly: 
>>scanning and printing.  After a few days of configuring the system, I 
>>deployed it to the customer location.  This is when the problem showed 
>>up, in actual use the printer will print for a while and then 
>>myteriously die!  'lpq' reports that 'Printer is not ready'.
>>
>>Ok, a little research into the HPOJ docs and it says  that the 
>>ptal-printd should not be used with cups and to disable it in 
>>/etc/ptal/mlc:usb:officejet_4100_series by setting init.printd.start=0.  
>>This seemed to have worked, for a few more days before it died again.
>>
>>I am at a loss, the only way it seems to get this printer to work is to 
>>run the Mandrake "Configure your computer | Hardware | Printers", delete 
>>the printer, then add it again.  Once I do that, it works fine, for a 
>>few hours or a few days.
>>
>>How can I diagnose the problem, or fix this?  The customer and end-users 
>>are getting very annoyed, so am I!
>>
>>Regards,
>>
>>TomW
>>
>>    
>>


-- 
Tom Walsh - WN3L - Embedded Systems Consultant
http://openhardware.net, http://cyberiansoftware.com
"Windows? No thanks, I have work to do..."
----------------------------------------------------





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