Re: HPOJ 4110 disappears!

Tom Walsh <[email protected]>
Newsgroups gmane.linux.drivers.hpofficejet.devel
Message-ID <[email protected]>
Cory Meisch wrote:

>Which port did you choose when configuring via the CUPS web interface?
>Can you send me the errors_log?
>  
>

ptal

Myteries of mysteries, the printer is working after upgrading to HPOJ 
0.91 (and 16 other associated packages).  What did I do to fix it?  I 
haven't a clue...

TomW

BTW, I strongly dislike cups!

>Cory
>
>On Fri, 2004-07-23 at 02:42, Tom Walsh wrote:
>  
>
>>Cory Meisch wrote:
>>
>>    
>>
>>>I need some more info. and there are a couple things you can do. 
>>>
>>>in /etc/cups/cupsd.conf change the loglevel to debug2
>>>check the /var/log/cupsd/error_log for any errors
>>>
>>>upgrade hpoj to 0.91
>>>
>>>What versions of ghostscript and CUPS are you running?
>>>
>>>Can you try creating the print queue outside of Printerdrake but using
>>>http://localhost:631 instead?
>>> 
>>>
>>>      
>>>
>>Ok, downloaded a PPD driver and get that working.  Configured the 
>>printer via CUPS, still nothing, plays dead.
>>
>>TomW
>>
>>    
>>
>>>Run any other system updates... What kernel version are you running?
>>>
>>>Cory
>>>hp linux printing team
>>>
>>>
>>>On Thu, 2004-07-22 at 12:13, Tom Walsh wrote: 
>>> 
>>>
>>>      
>>>
>>>>Hello,
>>>>
>>>>This is frustrating!
>>>>
>>>>I am using Mandrake 9.2 with HPOJ v0.90 and CUPS v1.1.9, these were 
>>>>installed from the stock Mandrake distro.  I installed the system with 
>>>>the HPOJ 4110 connected, via usb cable, and was very pleased to find 
>>>>that Mandrake found the HPOJ.  All functions appeared to work correctly: 
>>>>scanning and printing.  After a few days of configuring the system, I 
>>>>deployed it to the customer location.  This is when the problem showed 
>>>>up, in actual use the printer will print for a while and then 
>>>>myteriously die!  'lpq' reports that 'Printer is not ready'.
>>>>
>>>>Ok, a little research into the HPOJ docs and it says  that the 
>>>>ptal-printd should not be used with cups and to disable it in 
>>>>/etc/ptal/mlc:usb:officejet_4100_series by setting init.printd.start=0.  
>>>>This seemed to have worked, for a few more days before it died again.
>>>>
>>>>I am at a loss, the only way it seems to get this printer to work is to 
>>>>run the Mandrake "Configure your computer | Hardware | Printers", delete 
>>>>the printer, then add it again.  Once I do that, it works fine, for a 
>>>>few hours or a few days.
>>>>
>>>>How can I diagnose the problem, or fix this?  The customer and end-users 
>>>>are getting very annoyed, so am I!
>>>>
>>>>Regards,
>>>>
>>>>TomW
>>>>
>>>>   
>>>>
>>>>        
>>>>
>
>
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-- 
Tom Walsh - WN3L - Embedded Systems Consultant
http://openhardware.net, http://cyberiansoftware.com
"Windows? No thanks, I have work to do..."
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