Re: OT: Fwd: Feedback to Carly

Cory Meisch <[email protected]> Tue, 30 Nov 2004 13:22:01 -0800
Newsgroups gmane.linux.drivers.hpofficejet.devel
Organization Hewlett-Packard
Message-ID <1101849721.8938.91.camel@cmeischlnx3>
To be honest, I am not very Debian savvy. My recommendation at this
point would be to hang on for a couple of days and I'm pretty sure I can
easily fix your issue...

Cory
hp linux printing team

On Tue, 2004-11-30 at 14:09 -0700, t takahashi wrote:
> On Tue, 30 Nov 2004 09:49:53 -0800, Cory Meisch <[email protected]> wrote:
> > Are you having a Linux issue or is this Windows related? I'm sorry that
> > I have not been more responsive...
> 
> Thanks for replying.
> 
> It is a Linux issue.  The device is essentially completely useless to
> me now, and has been for months.  And its function is really
> important.  To be honest, I am at the end of my rope on this.
> 
> Nobody has yet looked at all of the detailed debugging output that is
> at http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=272304 and also
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=283018 .
> 
> If that is not enough to find out where the problem is, then I will do
>  anything that I am asked to do.
> 
> I do not have the ability to debug beyond what I already have.  No
> responses on sane mailing list, debian-user, sourceforge forum, or
> elsewhere.  Contacting HP through official channels (in case it's
> hardware- or firmware-related or in case they feel like helping with a
> Linux problem by some unusual alignment of the planets) is of course
> useless.  I am stuck on this.
> 
> Regarding my letter to Carly, there is no way that she or anybody
> useful will ever see it given the email addresses that I used. 
> However, if you were to forward it to a manager or two at HP using an
> internal addresss, it would avoid dropping into a black hole.  I spent
> way too long on the nonsense that led to that letter.
------------------------------------ 
Cory Meisch  
HP Linux Test Technician 
(360) 212-7009 
------------------------------------- 
Kafka's Law: In the fight between you and the world, back the world. --
Franz Kafka, "RS's 1974 Expectation of Days" 
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