Re: FW: HCFPCI modem hangs after Failed to properly detect high-speed data carrier

Hi,

as M.Rolland pointed out, you should try with efax instead of HylaFax to=20
see if there is a difference. You could also try to determine if the=20
problem happens only when connected to specific fax machines.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
[email protected]



rolland mich wrote:
> Le Samedi 17 D=E9cembre 2005 21:12, Olivier Elfferich a =E9crit :
> Have you try with the fax script of efax?
> With the log efax i should may be help you.
> With the openoffice fax printer put the config (in your=20
> home/.openoofficce/spadmin command) to "kdeprintfax (TMP)" as root user=
, you=20
> can have directly a log of what is going on with kdeprinfax when you se=
nd a=20
> fax through openoofice.
> Then post back the log.
> Thanks
>=20
>>Our modem:
>>01:05.0 Serial controller: Rockwell International HCF 56k Data/Fax Mode=
m
>>(rev 01)
>>
>>Os Fedora core 4
>>
>>Modem config
>>
>>CountryCode:                   32
>>AreaCode:                      03
>>FAXNumber:      03.633.02.34
>>#LongDistancePrefix:            0
>>#InternationalPrefix:           0
>>DialStringRules:        etc/dialrules
>>ServerTracing:          1
>>SessionTracing:         11
>>RecvFileMode:           0644
>>LogFileMode:            0644
>>DeviceMode:             0666
>>RingsBeforeAnswer:      2
>>SpeakerVolume:  off
>>GettyArgs:              "-h %l dx_%s"
>>LocalIdentifier:        NothingSetup
>>TagLineFont:            etc/lutRS18.pcf
>>TagLineFormat:  "From %%l|%c|Page %%P of %%T"
>>MaxRecvPages:   25
>>#
>>#
>># Modem-related stuff: should reflect modem command interface
>># and hardware connection/cabling (e.g. flow control).
>>#
>>ModemType:              Class1          # use this to supply a hint
>>ModemRate:              19200           # rate for DCE-DTE communicatio=
n
>>ModemFlowControl:       rtscts          # default
>>#
>>ModemNoFlowCmd:         AT&K0           # setup no flow control
>>ModemHardFlowCmd:       AT&K3           # setup hardware flow control
>>ModemSoftFlowCmd:       AT&K4           # setup software flow control
>>ModemSetupDTRCmd:       AT&D2           # setup so DTR drop resets mode=
m
>>ModemSetupDCDCmd:       AT&C1           # setup so DCD reflects carrier=
 (or
>>not)
>>#
>>ModemMfrQueryCmd:       !Rockwell
>>ModemModelQueryCmd:     !RC288DPi
>>ModemRevQueryCmd:       ATI3            # product information
>>#
>>ModemResetCmds: AT&FX1
>>ModemDialCmd:   ATDT%s
>>
>>
>>Whe have trouble with recieving faxes.
>>
>>Dec 16 12:58:56.37: [21588]: SESSION BEGIN 000000168 036330234
>>Dec 16 12:58:56.37: [21588]: HylaFAX (tm) Version 4.2.3rc1
>>Dec 16 12:58:56.37: [21588]: <-- [4:ATA\r]
>>Dec 16 12:59:02.77: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:02.77: [21588]: ANSWER: FAX CONNECTION  DEVICE '/dev/ttySH=
CF0'
>>Dec 16 12:59:02.77: [21588]: RECV FAX: begin
>>Dec 16 12:59:02.77: [21588]: <-- data [35]
>>Dec 16 12:59:02.77: [21588]: <-- data [2]
>>Dec 16 12:59:04.72: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:04.72: [21588]: <-- data [23]
>>Dec 16 12:59:04.72: [21588]: <-- data [2]
>>Dec 16 12:59:05.46: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:05.46: [21588]: <-- data [13]
>>Dec 16 12:59:05.46: [21588]: <-- data [2]
>>Dec 16 12:59:06.20: [21588]: --> [2:OK]
>>Dec 16 12:59:06.20: [21588]: <-- [9:AT+FRH=3D3\r]
>>Dec 16 12:59:06.54: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:08.08: [21588]: --> [2:OK]
>>Dec 16 12:59:08.08: [21588]: REMOTE TSI "+0450038576"
>>Dec 16 12:59:08.08: [21588]: <-- [9:AT+FRH=3D3\r]
>>Dec 16 12:59:08.11: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:08.35: [21588]: --> [2:OK]
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 14400 bit/s
>>Dec 16 12:59:08.35: [21588]: REMOTE wants A4 page width (215 mm)
>>Dec 16 12:59:08.35: [21588]: REMOTE wants unlimited page length
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 3.85 line/mm
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 2-D MMR
>>Dec 16 12:59:08.35: [21588]: REMOTE wants T.30 Annex A, 256-byte ECM
>>Dec 16 12:59:08.35: [21588]: RECV training at v.17 14400 bit/s
>>Dec 16 12:59:08.35: [21588]: <-- [11:AT+FRM=3D145\r]
>>Dec 16 12:59:10.07: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:11.59: [21588]: RECV: TCF 2645 bytes, 1% non-zero, 2604
>>zero-run
>>Dec 16 12:59:11.61: [21588]: --> [10:NO CARRIER]
>>Dec 16 12:59:11.61: [21588]: <-- [9:AT+FRS=3D7\r]
>>Dec 16 12:59:11.75: [21588]: --> [2:OK]
>>Dec 16 12:59:11.75: [21588]: TRAINING succeeded
>>Dec 16 12:59:11.75: [21588]: <-- [9:AT+FTH=3D3\r]
>>Dec 16 12:59:12.09: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:12.09: [21588]: <-- data [3]
>>Dec 16 12:59:12.09: [21588]: <-- data [2]
>>Dec 16 12:59:13.40: [21588]: --> [2:OK]
>>Dec 16 12:59:13.40: [21588]: <-- [11:AT+FRM=3D146\r]
>>Dec 16 12:59:20.41: [21588]: <-- data [1]
>>Dec 16 12:59:20.61: [21588]: MODEM <Timeout>
>>Dec 16 12:59:20.61: [21588]: <-- [9:AT+FRH=3D3\r]
>>Dec 16 12:59:20.80: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:22.78: [21588]: --> [5:ERROR]
>>Dec 16 12:59:22.78: [21588]: MODEM Command error
>>Dec 16 12:59:22.78: [21588]: FCS error
>>Dec 16 12:59:22.78: [21588]: <-- [9:AT+FRS=3D7\r]
>>Dec 16 12:59:27.46: [21588]: --> [2:OK]
>>Dec 16 12:59:27.46: [21588]: <-- [9:AT+FTH=3D3\r]
>>Dec 16 12:59:27.80: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:27.80: [21588]: <-- data [3]
>>Dec 16 12:59:27.80: [21588]: <-- data [2]
>>Dec 16 12:59:29.11: [21588]: --> [2:OK]
>>Dec 16 12:59:29.11: [21588]: RECV send CRP (command repeat)
>>Dec 16 12:59:29.11: [21588]: <-- [9:AT+FRH=3D3\r]
>>Dec 16 12:59:29.40: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:30.52: [21588]: --> [2:OK]
>>Dec 16 12:59:30.52: [21588]: RECV recv PPS (partial page signal)
>>Dec 16 12:59:30.52: [21588]: RECV recv EOP (no more pages or documents)
>>Dec 16 12:59:30.52: [21588]: RECV received 17 frames of block 1 of page=
 1
>>Dec 16 12:59:30.52: [21588]: <-- [9:AT+FRS=3D7\r]
>>Dec 16 12:59:30.67: [21588]: --> [2:OK]
>>Dec 16 12:59:30.67: [21588]: <-- [9:AT+FTH=3D3\r]
>>Dec 16 12:59:31.01: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:31.01: [21588]: <-- data [35]
>>Dec 16 12:59:31.01: [21588]: <-- data [2]
>>Dec 16 12:59:33.34: [21588]: --> [2:OK]
>>Dec 16 12:59:33.34: [21588]: RECV send PPR (partial page request)
>>Dec 16 12:59:33.34: [21588]: <-- [11:AT+FRM=3D146\r]
>>Dec 16 12:59:40.34: [21588]: <-- data [1]
>>Dec 16 12:59:40.55: [21588]: MODEM <Timeout>
>>Dec 16 12:59:40.55: [21588]: <-- [9:AT+FRH=3D3\r]
>>Dec 16 12:59:40.77: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:43.63: [21588]: --> [5:ERROR]
>>Dec 16 12:59:43.63: [21588]: MODEM Command error
>>Dec 16 12:59:43.63: [21588]: FCS error
>>Dec 16 12:59:43.63: [21588]: <-- [9:AT+FRS=3D7\r]
>>Dec 16 13:00:13.64: [21588]: MODEM <Timeout>
>>Dec 16 13:00:13.64: [21588]: <-- data [1]
>>Dec 16 13:00:13.84: [21588]: MODEM <Timeout>
>>Dec 16 13:00:13.84: [21588]: Failed to properly detect high-speed data
>>carrier.
>>Dec 16 13:00:13.84: [21588]: RECV FAX (000000168): recvq/fax000000066.t=
if
>>from +0450038576, route to <unspecified>, 0 pages in 1:11
>>Dec 16 13:00:13.84: [21588]: RECV FAX: Failed to properly detect high-s=
peed
>>data carrier.
>>Dec 16 13:00:13.84: [21588]: <-- [9:AT+FTH=3D3\r]
>>Dec 16 13:00:21.40: [21588]: --> [0:]
>>Dec 16 13:00:21.40: [21588]: RECV FAX (000000168): session with +045003=
8576
>>terminated abnormally: Failed to properly detect high-speed data carrie=
r.
>>Dec 16 13:00:21.40: [21588]: RECV FAX: bin/faxrcvd "recvq/fax000000066.=
tif"
>>"ttySHCF0" "000000168" "Failed to properly detect high-speed data carri=
er."
>>Dec 16 13:00:21.40: [21588]: RECV FAX: end
>>Dec 16 13:00:21.40: [21588]: SESSION END
>>
>>Afther that hylafax sends a report:
>>
>>The HylaFAX software thinks that there is a problem with the modem
>>on device /dev/ttySHCF0 that needs attention; repeated attempts to
>>initialize the modem have failed.
>>
>>Consult the server trace logs for more information on what is happening=
.
>>
>>You will be notified again after 5 minutes if the problem persists.
>>
>>
>>
>>
>>After that whe need to do a rchcfpci stop/start, and restart hylafax to=
 get
>>it working agian.
>=20
>=20