Re: System freezes when browsing soon after dialout

"Linuxant support (Jonathan)" <[email protected]> Mon, 06 Aug 2007 16:57:35 -0400
Newsgroups gmane.linux.drivers.modem.hsf
Message-ID <[email protected]>
Hi,

first of all, a "modulation" is a standard on how to send data, and 
there is more than one of these modulations for modems. Probably the 
most common one today is V.92. There is more information about that at:

http://en.wikipedia.org/wiki/Modulation

When there is no valid license installed, the HSF driver will simply 
never select a modulation that would result in a connection faster than 
14.4kbps. A bug could be present in the modulation currently used by the 
driver and if you install a license, another modulation is likely to be 
used to get an higher connection speed and could also be used as a 
workaround for the bug, if this is an actual modulation related issue.

The source of stability issues with the driver are often modulation 
specific. The modulation code is provided by Conexant and we 
periodically add the changes made by Conexant to the HSF driver to 
hopefully solve these remaining problems.

It's not possible to enable to dump more debugging information in the 
driver without having the source code unfortunately. Since we have 
recommended you to buy a license to solve a problem with the driver, if 
the license doesn't solve it, we will refund your purchase.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
[email protected]



Luke Sharkey wrote:
> Hi
> 
> Thanks for your reply.  However, I was just wondering what you meant 
> when you said:
> 
> "It is possible that it is a modulation specific stability issue in the 
> HSF driver and simply installing a valid license might cure the problem 
> as another modulation is likely to be used."
> 
> ...could you please explain what you mean by a "modulation specific 
> stability issue"?  How exactly installing a valid licence help this?
> 
> I have been considering upgrading to the full 56k driver, but I need to 
> know that it will work first before I do and that I won't continue to 
> get these crashes.  I know the driver is binary, but would it be 
> possible to run any sort of debug mode to get more information on the 
> problem, etc?  And if it is a bug in the driver, is it likely to be 
> fixed in any future updates (have you come across any reports of 
> problems like this before?)
> 
> Thank you,
> Luke Sharkey
> 
> 
> 
>> From: "Linuxant support (Jonathan)" <[email protected]>
>> To: "Neil B. Ablang" <[email protected]>
>> CC: Luke Sharkey <[email protected]>,[email protected]
>> Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>> Date: Wed, 01 Aug 2007 17:37:41 -0400
>>
>> Hi,
>>
>> with the description of the problem, I doubt that it is an application 
>> problem, it's likely a problem with either the kernel or a driver.
>>
>> It is possible that it is a modulation specific stability issue in the 
>> HSF driver and simply installing a valid license might cure the 
>> problem as another modulation is likely to be used.
>>
>> Regards,
>>
>>
>> Jonathan
>> Technical specialist / Linuxant
>> www.linuxant.com
>> [email protected]
>>
>>
>>
>> Neil B. Ablang wrote:
>>> Hi!
>>>
>>> Looks like an application problem not the modem.  After modem 
>>> connection, trying doing a ping to whatevever site you like, say ping 
>>> www.google.com from your terminal. If it respond without any error 
>>> say for a minute or 2 then, most probably your browser have some 
>>> problems
>>>
>>> Cheers,
>>>
>>> Neil
>>> Luke Sharkey wrote:
>>>> Hi
>>>>
>>>> I've been trying out the free 14.4kbs hsf driver for my connexant 
>>>> based modem on (K)ubuntu 7.04 amd64.  It dials out without problems 
>>>> and I can access the internet fine.  However, soon after I start 
>>>> browsing, my computer totally freezes (not just Xwindows - even 
>>>> pressing Ctrl-Alt-F1 /etc.  does nothing).  I've noticed that it is 
>>>> worse with firefox, which seems to crash even after a few seconds 
>>>> browsing, but on konqueror sometimes it can be a few minutes.  
>>>> Nonetheless, it always crashes when I try to log into hotmail.
>>>>
>>>> The output in /var/log/messages for the crash is always mysterious 
>>>> and very ugly, e.g.:
>>>>
>>>> &#65533;a`UV&#65533;@{5&#65533;"&#65533;&#65533;&#65533;&#65533;&#65533;"K.JL&#65533;&#65533;:&#65533;&#65533;.wW&#65533;&#65533; 
>>>> &#65533;\&#65533;I=&#65533;1<'w&#65533;5&#65533;x&#65533;&#65533;SH&#65533;4Z4&#65533;&#65533;&#65533;&#65533;t&#65533;&#65533;&#65533;&#788;&#63627;&#65533;&#65533;&#65533;'&#65533;&#65533;&#65533;#&#65533;6k&#65533;&#65533;,&#65533;&#65533;-&#65533;e&#65533;&#65533;[&#65533;&#65533;&#65533;&#65533;A&#65533;&#65533;&#65533;&#65533;{&#65533;&#65533;&#65533;aYn*&#65533;:&#65533;&#65533;!B&#926;&#65533;&#65533;&#65533;&#65533;&#65533;t&#65533;XoOi&#65533;1&#65533;&#65533;/gw%yG$?c&#65533;&#1241;&#65533;&#65533;&#65533;B" 
>>>>
>>>>
>>>> &#65533;7    
>>>> 9&#65533;7~K&#65533;&#1234;&#65533;W&#65533;&#65533;$PB&#65533;N 
>>>> w&#65533;&#65533;&#65533;C-&#65533;p(y&#65533;l&#65533;;xP|&#65533;.&#65533;AV&#65533;&#65533;&#65533; 
>>>>
>>>>
>>>>
>>>> I've attached hsfconfig --dumpdiag .  What could be the problem?
>>>>
>>>> Thanks,
>>>> LS
>>>>
>>>> _________________________________________________________________
>>>> The next generation of Hotmail is here!  http://www.newhotmail.co.uk
>>>>
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