Re: educating users

Chris Gianelloni <[email protected]> Tue, 20 Sep 2005 10:49:27 -0400
Newsgroups gmane.linux.gentoo.installer
Organization Gentoo Linux
Message-ID <[email protected]>
On Tue, 2005-09-20 at 16:25 +0000, Erick Michau wrote:
> My point is: if some newbies would like to defend the idea of a quiz or
> whatsoever, could that be possible to post it on forums.gentoo.org
> rather than to this mailing list? We would have much more people reading
> and commenting and more HCI experts to help the devs out if they need
> to. Because  now I think the reflexion  here is more guided by intuitive
> conceptions rather than theories, which is not bad but not the best way...

I think you're missing the point that this is not designed to make
things easier, but rather quicker.  We quite simply are more concerned
with functionality right now than any kind of HCI mumbo-jumbo.  The root
problem is that people are assuming that an installer is designed to
make things easier for people.  It is not.  The primary design of the
installer, according to the project plan laid out when the installer was
first being conceived, is to facilitate rapid deployment.  The confusion
comes from the users that think that you run the installer on every
machine you have, rather than run it once, make a profile, and install
it on *hundreds* of machines identically.  The installer's primary goal
is to facilitate an enterprise computing need, not any HCI needs of
users.  Perhaps once the core functionality has been completed and bugs
have been reduced, this can be looked into, but it isn't so much of a
concern as getting the code written and functional.

-- 
Chris Gianelloni
Release Engineering - Strategic Lead
Games - Developer
Gentoo Linux
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