Re: DSU - Some clarification

Dell Customer Communication
George,
Thanks for your feedback and I will take your advise ☺
The next DSU release on Oct 16th will have fix for this. We care for your feedback and do take criticism in a positive way.

Cheers,
Kalyan.


From: George Machitidze [mailto:[email protected]]
Sent: Monday, September 21, 2015 9:51 PM
To: Moharla, Kalyan
Cc: linux-poweredge-Lists
Subject: RE: [Linux-PowerEdge] DSU - Some clarification


Thanks for response!

All problems here are not OS/distro specific, maybe some are just exposed in Centos only, but it doesn't mean that things are good with RHEL, at least don't link files statically or don't put them into /usr/local. This is unbelievably bad, first rule for packaging RPM's.

Please, take into consideration what people post here - so far we see solutions for everything, it's a free support from community and it's applicable for both RHEL and Centos - use it :)

Funny is, that before DSU everything was fine :))

George Machitidze
On Sep 21, 2015 7:31 PM, <[email protected]<mailto:[email protected]>> wrote:
Dell Customer Communication
George,
My comment was not aimed at any specific issue. Soorej will provide more details on the issue that has been reported.
We are making efforts on how best can we get updates faster to our customers.
Support of new OSes does not come free, there is cost associated with it.

Thanks,
Kalyan.


From: linux-poweredge-bounces-Lists On Behalf Of George Machitidze
Sent: Monday, September 21, 2015 8:43 PM
To: Moharla, Kalyan
Cc: linux-poweredge-Lists
Subject: Re: [Linux-PowerEdge] DSU - Some clarification


Clearly, that's not a Centos issue. that's the issue with incompetent tech. personnel (especially packagers). How can we trust them with RHEL, when we see fundamental packaging and design failures, not solved since february, especially with FHS? Running away from that and blaming support matrix is a VERY bad way of doing business. It takes one man hour to solve all issues reported (with solutions) via this mailing list for Y2015.
RHEL won't solve these things by itself.

George Machitidze
On Sep 21, 2015 6:59 PM, <[email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>>> wrote:

Dell Customer Communication
Team,
DSU YUM repository is updated on a monthly basis (3rd Friday of every month), we provide the content refresh as part of the monthly revision.
The DSU functionality itself is going to be updated once every 4-5 months or as required.

When any issues are reported, we put that in our backlog and try to address them in our next release, again depends on priorities listed by our marketing.

Cent OS is NOT part of our support matrix and this is not tested by Dell, our support matrix is published on the DSU page.

Thanks,
Kalyan.



_______________________________________________
Linux-PowerEdge mailing list
[email protected]<mailto:[email protected]><mailto:[email protected]<mailto:[email protected]>>
https://lists.us.dell.com/mailman/listinfo/linux-poweredge

_______________________________________________
Linux-PowerEdge mailing list
[email protected]
https://lists.us.dell.com/mailman/listinfo/linux-poweredge