Re: EXT : R720 DSU and iDRAC version

"Gottloeb, Jeff (ES & CSO)" <[email protected]>
Newsgroups gmane.linux.hardware.dell.poweredge
Message-ID <[email protected]>
Do you have the usb-storage kernel module disabled or uninstalled?  DSU (and OMSA) up to v8.3 require this kernel module.  Found this out after a couple of weeks of troubleshooting with Dell.

Sent from my Windows Phone
________________________________
From: Jean-Daniel TISSOT<mailto:[email protected]>
Sent: ‎3/‎21/‎2016 5:44 AM
To: [email protected]<mailto:[email protected]>
Subject: EXT :[Linux-PowerEdge] R720 DSU and iDRAC version


Hi,

This server is running CentOS release 6.7

dsu --apply-upgrades-only show me a new version (2.30.30.30) for iDRAC with Lifecycle Controller (2.21.21.21 installed).
Booting on Lyfecycle and searching for new firmwares don't find anything to upgrade.
Searching on Dell Support web site for my Service Tag found only 2.21.21.21 version of iDrac.

Runining dsu -u give me :

|-----------Dell System Updates-----------|
[ ] represents 'not selected'
[*] represents 'selected'
[-] represents 'Component already at repository version (can be selected only if -e option is used)'
Choose:  q - Quit without update, c to Commit, <number> - To Select/Deselect, a - Select All, n - Select None

[*]1  iDRAC
 Current Version : 2.21.21.21 Upgrade to : 2.30.30.30

Enter your choice : c
Installing iDRAC-with-Lifecycle-Controller_Firmware_JHF76_LN_2.30.30.30_A00...
Collecting inventory...
.
Running validation...

iDRAC

The version of this Update Package is newer than the currently installed version.
Software application name: iDRAC
Package version: 2.30.30.30
Installed version: 2.21.21.21


Executing update...
WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS.
THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE!
.........................................................................   USB Device is not found
...................................................................   USB Device is not found
..................................................................   USB Device is not found
.........................
Device: iDRAC
  Application: iDRAC
  Failed to access Virtual USB Device

iDRAC-with-Lifecycle-Controller_Firmware_JHF76_LN_2.30.30.30_A00 could not be installed


Why the virtual device disconnect several time ? How to correct this problem ?

Many thanks in advance.

Cheers.


--
Bien cordialement, Jean-Daniel TISSOT<http://chrono-environnement.univ-fcomte.fr/spip.php?article457>
Administrateur Systèmes et Réseaux
Tel: +33 3 81 666 440 Fax: +33 3 81 666 568

Laboratoire Chrono-environnement<http://chrono-environnement.univ-fcomte.fr/>
16, Route de Gray
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