Re: R720XD dead after IDRAC update trial

Hi

We tried all these voo-doo's to no avail (each several time for 2-5 min).

We also contacted support (the brick is still under warranty). Support
advice was the same (unplug, keep power button or keep reset idrac (i-icon)
for 20s).

Support gave 2 more hints:  (a)  clear NVRAM using NVRAM jumper on MB, (b)
take off all equipment from a server except CPU #1 , one DIMM, one PSU and
system board.

Nothing helped. Server does not boot OS, no VGA display, no IP connection
to iDRAC, nothing on serial port. The only 2 positives: both PSU have
power, disks start flashing after power-on.

Support decided to replace MB. Waiting for serviceman ...

Grzegorz

2016-04-08 20:30 GMT+02:00 Luke Pyzowski <[email protected]>:

> I've had this exact type of issue, and holding the power button as
> mentioned below fixed the issue for me. Additionally, I'd recommend pulling
> the CMOS battery out if that fails.
>
> Luke Pyzowski
>
>
> -----Original Message-----
> From: [email protected] [mailto:
> [email protected]] On Behalf Of Stephen Dowdy
> Sent: Friday, April 08, 2016 11:39 AM
> To: Grzegorz Bakalarski
> Cc: linux-poweredge-Lists
> Subject: Re: [Linux-PowerEdge] R720XD dead after IDRAC update trial
>
> Grzegorz,
>
> I've had a motherboard replacement needed due to iDRAC updates before.
> It's pretty frustrating.
>
> The only "emergency" procedure you might try:
>
> - disconnect power cords to PSUs
> - press and HOLD the power button to "drain the Flea power" (i presume
> this is a capacitor store residuals?)
>    Hold for 30 seconds
> - reconnect PSUs to power
> - power on and enable CAPS LOCK, SCROLL LOCK and NUM LOCK (may not be able
> to do immediately)
>   This *MAY* require you get into the BIOS "Setup" menu (<F2>) (which you
> indicate seems unlikely)
> - Press <ALT><E> , <ALT><F>, <ALT><B>
>   I can only imagine this stands for "Emergency F*ing Boot"
>
> If you are lucky, then the system will be reset.  If not, you might want
> to give up and have the Motherboard replaced (sigh)
>
> Ref:
>
> http://en.community.dell.com/techcenter/systems-management/w/wiki/3464.troubleshooting-idrac6-issues
>
> Good Luck,
> --stephen
>
>
>
> --
> Stephen Dowdy  -  Systems Administrator  -  NCAR/RAL
> 303.497.2869   -  [email protected]        -
> http://www.ral.ucar.edu/~sdowdy/
>
> _______________________________________________
> Linux-PowerEdge mailing list
> [email protected]
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>

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