Re: Driver Loader does not detect URS5420 device (Ubuntu 7.04)

Hi,

you will be able to install the license once DriverLoader will drive the 
device.

Since it was working well under Ubuntu 6.06 (which uses a different 
version of the Linux kernel), I suspect a possible kernel problem since 
DriverLoader seems to be correctly installed and configured and there is 
no error generated. Can you try with a different Linux kernel to see if 
there is a difference?

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
[email protected]



Administrador de Dominis de BalearWeb wrote:
> Hi,
> 
> I'm using a USB mouse and it works fine. I have swapped the USB
> connectors, and still nothing has improved, both with the computer on
> and off.
> 
> Where am I possessed to enter the License? Or am I not able to enter the
> License until the Linuxant Driver Loader detects the Device?
> Or do you think the Licence has nothing to do?
> 
> Thank you for your help.
> 
> Elena
> 
> Linuxant support (Jonathan) wrote:
>> Hi,
>>
>> everything seems fine in the dump you have provided except for the 
>> fact that DriverLoader is never called by the kernel to drive your USB 
>> wireless device for an unknown reason.
>>
>> Please test with other USB devices on this system just to make sure 
>> that USB is correctly working with that kernel on your system. You 
>> could also try to physically re-connect the wireless device to see if 
>> there is a difference.
>>
>> Regards,
>>
>>
>> Jonathan
>> Technical specialist / Linuxant
>> www.linuxant.com
>> [email protected]
>>
>>
>>
>> Administrador de Dominis de BalearWeb wrote:
>>> Hello,
>>>
>>> I have been using Linuxant with URS5420 for some months now with 
>>> Ubuntu 6.06 with no problem
>>>
>>> Now I have installed Ubuntu 7.04 and installed the new Linuxant 
>>> driverloader_2.37_k2.6.20_15_generic_ubuntu_i386.deb.zip
>>>
>>> The installation went fine, and I have also installed the following 
>>> Windows Drivers for URS5420:
>>> USR5420.INF
>>>
>>> Then Linuxant requested these other files:
>>> USB8023K.SYS
>>> RNDISMPK.SYS
>>>
>>> When I access the Linuxant Web configuration site I can see that the 
>>> drivers are loaded OK:
>>>
>>> OEM U.S. Robotics Corporation Version 09/16/2003, 1.0.0.1
>>>
>>> But it says "NO DEVICES FOUND" It seems that your device is either 
>>> not present or not supported by the installed drivers.
>>>
>>> If I check the hardware installed on the server, it looks like Ubuntu 
>>> does detect the USB of U.S. Robotics
>>>
>>> Any ideas? I have a license but haven't haven't been able to 
>>> introduced. When I use the dldrconfig --license, is warns that 
>>> Linuxant has not detected any device.
>>> I'm copping the dump output further down.
>>>
>>> Thank you for your help.
>>>
>>> Elena
>>>
>>>
>>> _______________________________________________
>>> driverloader mailing list
>>> [email protected]
>>> https://www.linuxant.com/mailman/listinfo/driverloader
>> _______________________________________________
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>> https://www.linuxant.com/mailman/listinfo/driverloader
>>
>>
> 
> 
> 
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